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6 results found

  1. Volume information will not import if the DOCLINE citation doesn't contain an issue number

    After the DOCLINE 6.2.41 update, volume information will not import into the ILLiad request if the DOCLINE citation does not contain an issue number. This affects both ILLiad 9.1 and 9.2.

    Bug# 20282

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    0 comments  ·  Docline  ·  Admin →

  2. DOCLINE scripts may incorrectly import library name into the lender string

    If a library's name contains an all-caps string inside parentheses such as "(ABCD)," this text will be incorrectly imported into the lender string for the ILLiad request from DOCLINE.

    This bug affects DOCLINE scripts for both ILLiad 9.1 and 9.2.

    Bug# 19084

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    0 comments  ·  Docline  ·  Admin →

  3. DOCLINE Manual Request information does not import to ILLiad

    After the DOCLINE 6.2.40 update, Manual Requests do not switch back to the Details tab in the ILLiad 9.2 Client when placed and do not auto-populate fields with request information.

    Note that this issue only affects the DOCLINE scripts for ILLiad v9.2.

    Bug# 19179

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    0 comments  ·  Docline  ·  Admin →

  4. Special characters prevent Docline citation information from importing

    Transaction information is not imported when there are special characters in Docline's citation field.

    Bug# 18506

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  5. ILLiad Client displays incorrect count for requests imported from Docline

    The ILLiad Client will display an incorrect count in the status bar for the number of requests imported from Docline when importing multiple requests.

    Bug# 17278

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  6. Docline Login with Google authentication is not working

    Google Authentication for Docline is not working properly in ILLiad 9.1. This is causing users to receive script errors or a message indicating the browser is not secure when logging in. The issue is a result of a conflict with Google's authentication. If you're experiencing issues with using a Google account, there are several other supported login methods.

    See this article for information about the different login methods supported: https://support.atlas-sys.com/hc/en-us/articles/1500002760821

    See this article to learn how to change your login method: https://support.atlas-sys.com/hc/en-us/articles/1500002870502

    Bug# 10417

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