Leaving the ILLiad Client idle will trigger CCC credentials error on the Process Copyright form
Leaving the ILLiad Client idle for a period of time will trigger the following error if the Process Copyright form was left open:
ILLiad 9.1: "Error communicating with the CCC. Please ensure that your CCC credentials are configured correctly."
ILLiad 9.2: "Unable to authenticate with CCC. Please check your configuration."
The Client logs will display the following message:
-DEBUG AtlasSystems.ILLiad.Client.Controls.CopyrightSearch - System.Exception: Error communicating with CCC.
Workaround: Close the Process Copyright form and reopen it.