Skip to content

ILLiad Known Issues

← Atlas Systems

Search known issues

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

9 results found

  1. Docline Lending Request Import excludes certain formatted data

    'Pages' and 'Issue' values are not properly imported from the 'Citation' section of incoming Docline lending requests if these values are not formatted in a specific way. The page range for the 'Pages' value must be formatted with a hyphen (e.g., 123-126) and the 'Issue' value must be formatted as a single numeric value to properly import.

    Bug# 27806

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  2. Rapidly clicking Docline buttons can cause ILLiad Client to crash

    Clicking a button on the Docline interface three or more times in rapid succession causes the ILLiad Client to crash when the WebView2 browser control is used.

    Bug# 23031

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  3. Address matching for some Docline requests may fail

    For some Docline requests, only part of the shipping address is matched and saved from the request text on the Lender Selection form, which then causes address matching to fail when that request is imported from Docline into ILLiad.

    Bug# 22013

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  4. Volume information will not import if the DOCLINE citation doesn't contain an issue number

    After the DOCLINE 6.2.41 update, volume information will not import into the ILLiad request if the DOCLINE citation does not contain an issue number. This affects both ILLiad 9.1 and 9.2.

    Bug# 20282

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  5. DOCLINE scripts may incorrectly import library name into the lender string

    If a library's name contains an all-caps string inside parentheses such as "(ABCD)," this text will be incorrectly imported into the lender string for the ILLiad request from DOCLINE.

    This bug affects DOCLINE scripts for both ILLiad 9.1 and 9.2.

    Bug# 19084

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  6. DOCLINE Manual Request information does not import to ILLiad

    After the DOCLINE 6.2.40 update, Manual Requests do not switch back to the Details tab in the ILLiad 9.2 Client when placed and do not auto-populate fields with request information.

    Note that this issue only affects the DOCLINE scripts for ILLiad v9.2.

    Bug# 19179

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  7. Special characters prevent Docline citation information from importing

    Transaction information is not imported when there are special characters in Docline's citation field.

    Bug# 18506

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  8. ILLiad Client displays incorrect count for requests imported from Docline

    The ILLiad Client will display an incorrect count in the status bar for the number of requests imported from Docline when importing multiple requests.

    Bug# 17278

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

  9. Docline Login with Google authentication is not working

    Google Authentication for Docline is not working properly in ILLiad 9.1. This is causing users to receive script errors or a message indicating the browser is not secure when logging in. The issue is a result of a conflict with Google's authentication. If you're experiencing issues with using a Google account, there are several other supported login methods.

    See this article for information about the different login methods supported: https://support.atlas-sys.com/hc/en-us/articles/1500002760821

    See this article to learn how to change your login method: https://support.atlas-sys.com/hc/en-us/articles/1500002870502

    Bug# 10417

    0 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Docline  ·  Admin →

ILLiad Known Issues

Categories

Feedback and Knowledge Base

(thinking…)