Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

ILLiad Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

122 results found

  1. Drop-downs missing options in the web pages

    Some drop-downs in the ILLiad default pages are missing options.

    Workaround - To add these options back into the default pages change this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2">
    <option selected><#PARAM name='AcceptAlternateEdition'></option
    <option>No</option>
    </select>

    To this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2" data-persistedValue="<#PARAM name='AcceptAlternateEdition'>">
    <option>Yes</option>
    <option>No</option>
    </select>

    Bug# 9383

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  2. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. ILLiad Client Overdues null reference exception error

    In OverduesList.cs, the gridViewRequest_CustomColumnDisplayText function may throw a null reference exception when it attempts to call ToString() on e.Value.

    Bug# 8564

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Blank Password in Client Forms Prompts Error Message

    A blank error message pops up when you:

    1. Open ILLiad Client
    2. Enter a valid username
    3. Leave password blank
    4. Attempt to login

    Bug# 8363

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. DLL shows incorrect date/time on transaction notes

    The date shows up correctly in the client and the database but not in the transaction notes.

    v9.1
    Bug# 7847

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Special characters in URL break search for Get It Now ILLiad addon

    Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.

    Bug# 7600

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Addons  ·  Admin →
  7. Adding new lines to the web alerts breaks the alert

    When adding carriage returns, it breaks the JSON parse.

    Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.

    v9.1
    Bug# 7172

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Deleted OdysseyReceived Item Cleanup Error

    Under System Manager > Cleanup.ProcessOdysseyHoldingsXmlFile, when the TransactionNumber is received from OdysseyReceived, it may return a null value if the record has not been matched to a transaction.

    Bug# 6560

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Lending web pages reclassifying article requests as loan requests

    Lending web pages don't have an explicit request type tag/field and when an article request is submitted it's being reclassified as a loan causing the titles do not appear in the main menu.

    v9.1
    Bug# 5935

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  10. Editing a request in lending pages creates duplicate request

    Editing a request in the lending web pages creates a duplicate request with the changes made instead of saving the changes to the original request.

    v9.1
    Bug# 5969

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  11. The On Reserve and Publisher Embargo reasons for cancellation do not display properly in OCLC

    The following lending reasons for cancellation do not properly display in OCLC:

    11 – ONRESERVE
    25 – PUBLISHER
    EMBARGO

    ILLiad 9.1 uses WorldShare version 2.1 which does not include support for the OCLC Reasons for No numbers 11 and 25. The WebService works properly from WorldShare to WorldShare but not with ILLiad to WorldShare or WorldShare to ILLiad.

    Bug# 5932

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  OCLC  ·  Admin →
  12. Application menu button is not visible when using Office 2019 skins

    The default white hamburger is not visible against the white background of the skin. This bug impacts the client, staff manager, and customization manager.

    v9.0 & v9.1
    Bug# 5890

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. Web alerts not appearing for Status and Delivery Location

    Web alerts for Status and DeliveryLocation don't appear on the web pages for users to when generated through the use of the AJAX (https://support.atlas-sys.com/hc/en-us/articles/360039292194-Performing-an-AJAX-Request-to-View-Customize-Web-Alerts).

    v9.1
    Bug# 5893

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  14. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. The borrowing tab is displaying the list of queues in reverse alphabetical order

    On the Borrowing tab, ILLiad is displaying the list of queues in reverse alphabetical order and is adding new custom queues to a new "Requests" group, instead of the existing "Requests" group.

    Bug# 5642

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Recommended Action Tooltip is not updating

    The Recommended Action Tooltip is not updating when hovering over the Select Recommended Action button on the Pipeline Request Review form.

    v9.1
    Bug# 5643

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. Database field size not consistent for the Staff field

    The Staff field in the TestModeInvoiceTracking table does not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4913

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Database  ·  Admin →
  18. Database field size not consistent for the AddedBy field

    The AddedBy field in the Notes and LibraryNotes tables do not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4912

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Database  ·  Admin →
  19. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  20. LDAP users are being sent to the Main Menu instead of the Request page

    LDAP users who attempted to create a new user after coming in through an OpenURL link are being sent to the Main Menu instead of the Request Page after registration.

    v9.1
    Bug# 5018

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →

Feedback and Knowledge Base