Catherine K.
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Atlas, Please put this on the top of your list. Putting the individual invoices into pdfs was a seriously tedious task. Some of our users have been asking us to email their invoice to them for several years now and I've had to tell them the system can't do it, which makes Illiad seem outdated.
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Patrica, what homegrown tools do you use to take credit cards? I would love to know that, we are running around in circles trying to figure out how to get a credit card program up and going.