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  1. 1 vote

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  2. 4 votes

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    1 comment  ·  ILLiad Ideas  ·  Admin →
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  3. 4 votes

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  4. 57 votes

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  5. 3 votes

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    0 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  6. 35 votes

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    2 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  7. 7 votes

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    0 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  8. 23 votes

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    3 comments  ·  ILLiad Ideas » Email  ·  Admin →
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  9. 2 votes

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  10. 3 votes

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  11. 3 votes

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  12. 3 votes

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  13. 24 votes

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  14. 5 votes

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  15. 16 votes

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  16. 3 votes

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  17. 7 votes

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  18. 28 votes

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  19. 18 votes

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    1 comment  ·  ILLiad Ideas  ·  Admin →
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    Shane commented  · 

    On the ILLiad detailed item display, along with a Cancel, clone, etc button add a Contact button where the user could add a note to the existing record no matter what the current status that flags the item for staff to review. Along with a simplified method to add a response note and have that automatically get emailed back to the user.

    Move things like "When can I expect this item to arrive?" or "I received an overdue for this item I returned last week" out of an external email or ticketing system right into the ILLiad client.

    Shane shared this idea  · 
  20. 57 votes

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