Ares Known Issues
112 results found
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Cloning items in the web interface does not always copy tags
Cloning items in the web interface only copies tags for the logged-in user instead of copying all course tags from the old course to the new course.
Ares v5.0
Bug# 13853
0 votesreleased ·
AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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ItemTracking and ItemHistory tables broken in Ares 5.0 Custom Searches
When performing a custom search in Ares 5.0 using either the Items.ItemTracking or Items.ItemHistory table, the search fails and throws a "could not be bound" error in the logs.
Bug# 13163
0 votesreleased ·AdminBrittany de Gail
(Technical Writer/Content Developer, Atlas Systems, Inc.)
responded
Released in the Ares 5.0.4 LTI 1.3 & CCC Point Release
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Instructor tags field is not displaying in the Client
Both instructor and personal tags that are added via the web's batch tag editor feature only show on the webpages.
This is what we have found:
-Batch Instructor tags show on course info page and show details page
-Batch Personal tags show on the course info page, but not the show details page
-Tags added to items individually via the web do show in both course info and show details.Normally the only tags that show in the client are Instructor tags, but right now batch Instructor tags don't show in the client at all.
Bug# 8609
0 votesReleased on 25 January 2021 in the (5.0.2) Client Release
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Ares Link Checker fails to create secure SSL/TLS channel if link web server is using secure crypto
.NET 4.5 does not support secure TLS 1.1 & 1.2 by default. If the link points to a server that has disabled TLS 1.0 the link will have the secure channel error. .NET 4.6 supports TLS 1.1 & 1.2 by default.
1 voteThank you for your participation and support of this UserVoice story. We’re happy to report that this request has been included in the Ares 4.7 release. For more details about Ares 4.7, please see the Release Notes: https://prometheus.atlas-sys.com/display/ares/Ares+4.7+Release+Notes#Ares4.7ReleaseNotes-AresAdministrativeTools and contact Atlas to schedule your update.
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1 vote
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Remove any references to chatusers and chatmessages tables
There are still lingering references to chat users and chat messages.
1 vote -
Ares Items have inconsistent SortOrder fields depending on how they're created.
Items created in the Ares Client have a null SortOrder while items created by instructors in the web have the value 0. This affects the orderby clause for these items that causes the null SortOrder items to be placed ahead of the others in item tables.
1 vote -
1 vote
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Entering <#STATUS> in Status Line crashes the Ares Server.
Repro Steps
Go to Ares Customization Manager.
Edit the SLMainMenu customization key.
Change the value to <#STATUS>.
Log on to Ares Web.1 vote -
The Ares web pages have duplicate "images" folders
Under the Ares web site, there is an images folder and a css/images folder. The content of the latter is a subset of the former.
Note that these images are referenced in main.css so the relative paths will change with any updates.
1 vote -
IPreviousCourseList contains an Item tag that has no reference
The IPreviousCourseList.html page contains <#ITEM field="ItemID"/>. Normal use case though is not related to a specific item. The Item tag should be removed and replaced with a more relevant page title
1 vote -
Invalid pages during CCC process - error dialog shows but no useful description
Repro Steps
- Make sure that you have CCC Credentials set up using the Customization Manager.
- Create a new item in the Ares Client. Don't include a page range or a page count.
- Click on the Copyright tab for the item.
- Use the search tools to get a list of records from the CCC
- Click on one of the records.
- Receive a message that the pages are invalid.
- Submit this form with a nonsensical value for the New Pages field, such as 12-0, 12-9999999999999999999, or 15-11 and submit the form.
You may receive the error in the client asking if you…
1 vote -
DLL incorrectly processes authentication restriction within include tags
The DLL is returning an empty string if the User Authentication Method is not Ares OR if the Customization Key's Authentication Method isn't Ares. It should be an AND instead.
1 vote -
Ares Web DLL using incorrect controls for the LoanPeriod field (in some cases)
Repro Steps
Create a few Sites in Ares using the Customization Manager. Then create some Loan Periods for those sites. For each site:
Navigate to the IRFBook (Add Reserve Items > Book) form in a default instance of Ares Web
Select the Site in the Processing Location dropdown
Submit the form
Sometimes the form that comes back uses the wrong control for the Loan Period field. It appears that the DLL is deciding to use controls based on the number of Loan Periods per site, disregarding the number of Loan Periods that are not visible to instructors.1 vote -
Instructors who visit OpenURL link but have no courses cannot submit the form
Since adding items to a course requires the use of either a specific course id or selecting from available courses (query defined in BuildTableCourseItemRestrictions) we should be able to detect if there will be any courses that will be shown in the table and redirect to the course home/main menu if there are no courses available for adding the item to. We may need another status line to display after redirecting in this scenario.
1 vote -
AresSessionId Cookie is not removed when WebLogoutURL is HTTP URL
If the WebLogoutURL is an http link and not https, the AresSessionID will persist.
This has already been corrected in development.
1 vote -
ImportItemText attribute does not work for Ares #TABLE name="Course" tags when Type="Import"
This causes the Import Items link to disappear from the <#TABLE name="Course" Type="Import"> table when the ImportItemText parameter is set.
1 vote -
Replacing message text in Web Alerts causes a "Message is Required" Validation error
Reproduce:
Create and save a web alert
Highlight all the message text and type a new message
Message will now fail validation and will not pass no matter what is typed inWork around:
Click to a different web alert
It will prompt you to save unsaved changes
Click yes1 vote -
XLS file extension has field constraints
The XLS data format has field constraints that prevent Word from performing a mail merge. The error will display “External table is not in the expected format”.
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1 vote
