Skip to content

Ares Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

112 results found

  1. The Ares updater may create unnecessary WebValidation entries.

    The AresUpdate.sql script is using checks to determine if a web validation entry exists. The entries were necessary in the 4.6.0 major update but were not removed in the subsequent point releases.

    As an example, if a site chose to not use the PasswordHint field they may have removed the validation. The update script will add the validation back in each 4.6.x update if the site had already removed the web validation entry.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Students are not routed to right page when following OpenURL link

    When following an OpenURL link to submit an Ares item, users are correctly sent to the OpenURL form if they're instructors or proxies for an instructor. However, students without any instructor privileges are not routed correctly; instead of being sent to the main menu, perhaps with a status line message, they fall through to CourseInfo.html (right after the log statement 'Unable to find matching form for acShow action.').

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Web Interface  ·  Admin →
  3. Cloning a course in the web may not set item location and proxy fields correctly.

    Cloning a course in the web may not set item location and proxy fields correctly under the following circumstances:
    1. The proxy URL feature is enabled; UseProxy custkey is true and ProxyPrefix has the value of their proxy URL.
    2. There exists items from before UseProxy was set to true where the proxy URL was manually prepended to the item location.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  6. Item tags are cloned in the web regardless of the state of the 'Clone Item Tags' checkbox.

    When cloning a course on the web, the item tags are closed regardless of whether the Clone Item Tags checkbox is checked.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Ares Link Checker fails to create secure SSL/TLS channel if link web server is using secure crypto

    .NET 4.5 does not support secure TLS 1.1 & 1.2 by default. If the link points to a server that has disabled TLS 1.0 the link will have the secure channel error. .NET 4.6 supports TLS 1.1 & 1.2 by default.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Staff Client  ·  Admin →
  9. Item cloning does not manage connections efficiently

    Database connections are opened and closed repeatedly for various processes within the cloning item action. Each time something in the database is looked up, like querying tags or flags, the connection is being reinitialized.

    A small change can be made to keep the connection opened during the entire process.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  10. The Ares web service has two log statements that always produce an error.

    The following two lines in BasicLtiController.cs have an incorrect index in the log format statement that results in an error (captured by the logging framework so that it does not impact the functionality of the web service).

    log.DebugFormat("Valid Signature from {1}", originalRequestUrl);
    log.DebugFormat("Set instructor privileges for {1}", instructor.Username);

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Service  ·  Admin →
  11. Ares LTI is inconsistent about setting user's types to Instructor.

    When an existing user comes into Ares through LTI with the role of Instructor, their Ares user type will be set to Instructor only if Ares needs to create the course. If the course already exists, they will be assigned as the instructor but their Ares user type can remain as User.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  12. Ares Server Installer does not have a default selected for SQL Server location

    Found while testing the Ares 4.6.5 server update. The installer should have a default option visible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Service  ·  Admin →
  14. The CourseUserType for a user is not updated when an LTI role is changes when the CourseUser entry already exists

    To reproduce:
    1. Use the LTI Consumer Simulation tool to launch a course that already exists with a non-instructor role. The launch action will call EnrollUser(isInstructor: false) so the CourseUser entry is added as a User.
    2. Change the role of the user on the LTI Consumer simulation tool to a valid instructor role and launch again. The user will be brought to the course page in Ares as a student.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  15. Web DLL Item Search queries have ambiguous access counts

    The ItemSearch queries in the DLL join access counts for 2 different purposes in the DLL. In student mode the icon to indicate if the user has reviewed the item or not is based on usage statistics (and requires AnonymousUsageStatistics to be disabled). The usage count in the search is also enabled when displaying the Items available for cloning if the CloneItemsRequireUsage custkey is greater than 0. The query clauses are slightly different since the student mode functionality requires access for the individual user compared to the cloning functionality which needs a generic access count. Both query clauses join the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  16. Web DLL allows instuctor to add themself as a full proxy

    Log into Ares Web as an instructor.
    Go to the full proxy page & Enter the instructor's username as the proxy to add.
    Click the Add button

    Confirmed that the client does not allow staff to add a full proxy of the instructor that is currently being viewed. The search results excludes the current instructor username.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. The Ares Client makes multiple calls to refresh the dashboard on startup.

    RefreshList is called as part of both the form load and form activated events.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  18. Sorting course items in the web with the mouse requires an additional click outside of the field dropdown.

    n the web interface, go to the course home of a course with several items. Using your mouse, select a field in the SortBy dropdown. The list of items will not reload/resort until you click on something outside of the dropdown.

    This is because the sort event on the dropdown was changed from onchange to onblur because navigating through the dropdown options with a keyboard raises the onchange event every time they cursor down or up, causing the page to reload with that option, making this feature unusable from the keyboard.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    released  ·  0 comments  ·  Web Interface  ·  Admin →
  19. Ares web alerts contain a time portion that can't be set in the UI

    In the Ares Client, create a new system web alert for the next day. When you look at the record in the SystemAlerts table, you can see that the ActivateDate and InactiveDate fields contain the time component even though the UI in the Client only allows you to select a date, and the time component is set to the time of day the alert was created. So if you create an alert for the next day at noon, it won't show for users until noon the next day and the staff user doesn't have any control over this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  20. Not entering a backup file will cause the update wizard to fail.

    When updating Ares, if you choose to back up the database and don't enter anything when prompted for the path for the backup file,clicking next will cause the update wizard to fail and force you to exit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

Feedback and Knowledge Base