The generateuser call appears to fail when creating a new user from an import email request
The email import behavior when creating a new user from an import request with the EMailImportAutoUserRecord set to yes will cause the generateuser call to appear as though it has failed, but the request is still imported, and assigned to a default user
Should also be noted that this process works correctly when the user already exists in the system. This is only occuring when AutoUserRecord is set to yes, and the Username value from the email does not exist in the database.
released · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) responded
Released in ILLiad 9.2