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An error occurred while saving the comment Anonymous commentedI would like this Aeon feature added to the Ares.
I am try to Save the grid customization I have created:"Staff users with layout customization permissions can also save grid customizations as .xml files that can be shared with other users and uploaded onto their client forms."
I want to be able to upload the file to use as my grid in every instance I needed. I want the same grid in each queue and for all my search results. We have 10 queues (or more as we add) and I have to “customize” them from scratch.
This would definitely allow us to maintain an efficient workflow so we can process existing requests while keeping track of incoming ones. When we get into the system and are involved in completing tasks it's not easy to stop and check the queues.