Aeon Ideas

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  1. Cancelling an appointment shouldn't automatically cancel requests

    I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

    8 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Add appointment fields to data source for PrintCallslip

    Appointment fields are not currently available in the data source for PrintCallslips. Sites would like to add StartTime, StopTime, and ReadingRoom.

    22 votes

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    7 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Client: Have fields that allow multiple selections from a controlled vocabulary

    The University of Pittsburgh would like additional data types for custom fields, especially the ability to select multiple options from a controlled vocabulary in fields (custom or default) on the Aeon client side. There is an existing ticket in UserVoice specifically about the research topics field. Pittsburgh would be interested in being able to have multi-select fields in the activity record in order to record necessary stats for activities that fall into multiple categories.

    2 votes

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  4. Hide past appointments in appointment dropdown on request form in the client

    In the appointment dropdowns in the client, all appointments display with the oldest at the top. Past appointments (prior to the current date) should be hidden so staff only choose from future appointments.

    4 votes

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  5. Add Appointment Info to Signed-in User details

    It would be helpful if the signed-in users panel displayed the current time duration for a user's appointment so that staff would be easily reminded of each user's time limit

    7 votes

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  6. Staff note field in appointment

    Include a staff note field in the appointment window for internal information (Table number, people working together, etc.)

    10 votes

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  7. Add appointment name to appointment calendar display in client

    On the Appointments tab, show the Appointment Name in the row where the user's appointment displays and add Appointment Name to flag on hover.

    3 votes

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  8. Appointments: Remove start and stop time fields

    The University of Baltimore requires appointments for patron requesting, but would like to remove the start and stop fields from the appointment form. This will allow staff to have more flexibility with controlling access to the reading room. The appointment configuration fields in the customization manager are not fined-tuned enough to allow for per-visit/per-case flexibility.

    1 vote

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  9. Activities - include Activity ID in activities tab view of active activities

    The University of Pittsburgh has adapted the batch import template to allow for the import of requests into more than one activity. They did that by adding the activity ID field to the template. It would be easier to get the activity IDs if they were included in the fields that display when a staff person clicks on the Activities tab in the staff client and views the current activities. From this view, the table can be exported to Excel. It would be helpful if the activity ID was included in the export. The Activity ID field is not currently…

    2 votes

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  10. Create separate key for min lead days for request, separate from min lead days for appointment

    Allow staff to set a min lead days for when an appointment should be scheduled and a separate min lead days for when any associated requests should be scheduled.

    2 votes

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  11. Validate fields in staff client

    A method to validate / require data fields in the staff client, but using separate rules from the web validation.

    We're starting to get too many entries where staff are manually entering data that is not consistent. Even just making a field required would be a big win for us (ie, Call Number)

    5 votes

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  12. Add history and tracking entries for Appointments

    Currently, no history or tracking entries are available for Appointment. This makes tracking down issues and troubleshooting difficult. Including a history tab for Appointments would be very useful to determine when appointments are created in the client vs the web, when appointment information is changed or updated, etc.

    8 votes

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  13. Adding waitlist functionality for appointment module

    We would love to see a waitlist functionality for users to sign up for when our reading room is full and a cancellation occurs. It would make slotting existing users in much easier as we're now trying to do this manually / on the fly as cancellations occur.

    1 vote

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  14. Automatically filter out disavowed users from user search

    When a user has created multiple accounts, one account will be disavowed via the user merge process. However, that account is typically listed first in search results. When a disavowed user's account is selected in a grid, the special highlighting/text color does not persist. Thus it is easy for staff to get confused and click the wrong user record. It would be helpful to have a button like the Active/All requests toggle, set to active by default, to automatically filter disavowed users out of search results to minimize confusion and prevent staff from re-clearing disavowed users.

    1 vote

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  15. Display count when highlighting a group of requests

    When highlighting a group of requests in a queue grid, display the number of selected requests.

    3 votes

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  16. When signing researchers in, scanning barcode triggers automatic search

    Scanning patron ID barcode automatically triggers user search rather than having to put cursor in user search field(s)

    2 votes

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  17. Add ability to integrate Aeon with a webcam

    Staff would like the ability to import patron photos directly from webcam software rather than saving the photo and uploading from their workstation.

    3 votes

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  18. Add appointment confirmation workflow

    Add a key to toggle on or off appointment confirmation. Provide a way for staff to see a list of new appointments and add Confirm Appointment button to the Appointment record.

    1 vote

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  19. Allow fields from additional tables to be called in the RequestFromFile process

    It would be useful to allow custom fields, transaction flags, and notes to upload via the RequestFromFile template.

    1 vote

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  20. Appointment Scheduling - Change military time view to 12-hour time view

    The University of Pittsburgh would like for the Appointment Scheduling tab in the customization manager to display the Open Hours as 12-hour times instead of in military time.

    2 votes

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