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138 results found

  1. Use Appointment StopTime to use Appointment to inactive instead of StartTime

    Users have reported that once an appointment starts, it is moved to inactive and hidden in the client. Some reading rooms allow requesting after the Appointment StartTime and therefore the appointment should remain active in the client lists until the StopTime has elapsed.

    12 votes

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  2. Restore "bright yellow" highlighting for modified but unsaved field values

    Restore "bright yellow" highlighting for modified but unsaved field values or provide options for skin color palette customization. Previous default highlight color (#FEFD35) was well-liked by staff and none of the current skins offer a comparable attention-grabbing option.

    5 votes

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  3. Allow request submittal after appointment StartTime has begun

    Many reading rooms allow request submittal after the appointment time starts. If the Appointment mindleaddays is set to 0, this should allow the user to submit requests until the appointment StopTime.

    Alternately, if lead time is required, add a new key to indicate whether requests can be submitted while the user is signed in for their appointment.

    3 votes

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  4. Add CreationDate entry to Appointment History

    should include date/time created AND by whom

    5 votes

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  5. 3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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  6. Add appointment status for "Needs to be Rescheduled" with associated email allowing site to notify user and request they reschedule

    When confirming an appointment, staff may find that they cannot confirm the appointment but do not want to cancel it. Instead, they want to ask the patron to reschedule. Add an email template and an appointment status to reflect this.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  7. Add option to create a list of users who should not be able to create an account

    For users previously banned from the library, add information so those users cannot create Aeon accounts

    2 votes

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  8. Enable Recurring Appointments

    Some of our researchers are requesting recurring appointments in our Reading Room, but we currently have to create a separate appointment for each individual date. It would be so helpful to be able to schedule those appointments all at once!

    2 votes

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  9. Confirm Appointment button should default to Confirm & Email

    If an email is not desired, staff can choose the Confirm only option. Or add a key to determine the default behavior.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  10. Add "Print Request" button to User Appointment ribbon

    Hi,

    We would love to see Aeon add the "Print Request" button to User Appointment ribbon. For offsite materials, printing a duplicate callslip is unnecessary and these print request pick lists are helpful for our paging procedures.

    Thanks!

    4 votes

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  11. Add Route menu and Save button to the new Appointments window

    The new and enhanced appointments window in the client has many great options. What would make this window even more functional is adding the Route Menu to the top menu. With this added, we can then, post-appointment confirmation, route all the associated requests to the queue where they need to be (as well as check materials out from here as well). In addition, if we can have a Save button in addition to Save and Close, that would be good too.

    3 votes

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  12. Ability to remove the fax option from the NotificationMethod field

    A few libraries have requested this option. They would like to remove the fax option from the standard NotificationMethod drop-down. These options are hardcoded and cannot be controlled in the custom drop-down table in the customization manager. We did create a custom field with the necessary configurations, and updated the relevant registration web pages. One library, New York State Archives, is experiencing bugginess with this custom field because they have an unusual workflow for creating patrons. Purdue University, University of Tulsa, Cal State LA, and University of Washington also asked for the fax option to be removed.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  13. 1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  14. Remove display of culturally insensitive color names

    The Aeon options menu includes choices to change the color of the search display when users are disavowed, blocked, or anonymous. The color picker menu includes colors with culturally insensitive names. Aeon should use an alternate color picker menu with hex colors.

    3 votes

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  15. Convert Department field to free-text dropdown

    Department field is a dropdown by default, but most sites would prefer a free-text field and instead use an ItemInfo field. Allow Department field to be coded as dropdown or free-text in web and convert Department database field to dropdown/free-text (like Activity Type and Location fields)

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  16. Cancelling an appointment shouldn't automatically cancel requests

    I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

    15 votes

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  17. Changing client passwords -- Add support for disclosing requirements

    Currently, when changing a staff password, the interface presents a person only with a field for entering the password, another for confirming it, a submit button, and a cancel button. If the password doesn't meet complexity requirements as set in Customization Manager, an error is thrown, but only with the message "Password does not meet staff password requirements".

    There should be a customizable way to convey to staff resetting their password what the complexity requirements are, both with the initial reset form and with the error message. (Not just reposting the regex, if that crosses anyone's mind, because reading regex…

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  18. Submit requests for photoduplication from ILLiad/Aeon integration to Awaiting Request Processing instead of Submitted by User

    Can implement a routing rule, but this behavior should be built in to minimize confusion. Staff are not in the habit of checking Submitted by User for any other request types.

    1 vote

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    0 comments  ·  Staff Client  ·  Admin →
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  19. 3 votes

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  20. Add the ability to clone appointments to other dates through the staff client

    I find that it can be helpful to clone previous appointments to a patron, with the adjustment of expected appointment date. This can save steps vs creating a new from scratch.

    3 votes

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    1 comment  ·  Staff Client  ·  Admin →
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