Way to easily set multiple grid layouts in staff client
Currently you have to set each one up and there isn't a way to copy those settings from one grid to another.
3
votes
Genie Shropshire
shared this idea
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Anonymous
commented
I would like this Aeon feature added to the Ares.
I am try to Save the grid customization I have created:"Staff users with layout customization permissions can also save grid customizations as .xml files that can be shared with other users and uploaded onto their client forms."
I want to be able to upload the file to use as my grid in every instance I needed. I want the same grid in each queue and for all my search results. We have 10 queues (or more as we add) and I have to “customize” them from scratch.