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  1. Add Routing button to the Shared List Item form's ribbon

    Add a Routing button to the Shared List Item form's ribbon. That way if a request is processed from this form, it can be fully processed and made available right from here. The idea is that if this is for a physical item, and a book is on reserve, then the books for all those individual shared list items would also be at the same status. Or if it was a link to a PDF or a website, then again, all of them would be at the same status.

    2 votes

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    0 comments  ·  Routing  ·  Admin →
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  2. Ability to control where items route to when they are cloned on the client side

    Right now, physical items always route to 'Awaiting Reserves Processing' when they are cloned on the client side. It would be helpful if they could be routed to the same queue that the original items are in. This helps facilitate cloning that is done for courses that belong to the same semester.

    9 votes

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    2 comments  ·  Routing  ·  Admin →
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  3. Flag/re-route items with current status "Item Available on Electronic Reserve" that have a blank Location field.

    Occasionally an item with no URL or file will accidentally be routed to "Item Available on Electronic Reserve," for a variety of reasons. There should be a process that would run each day to flag these items or move them to an error queue so that they don't sit empty in a queue that appears to be finished.

    4 votes

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    0 comments  ·  Routing  ·  Admin →
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  4. Allow routing rules to add a flag to an item but leave it in the same status

    Allow routing rules to place a flag on an item while keeping it in the same queue. Right now if you try to do that, it routes the item into a queue with the name of the flag instead of actually adding a flag and leaving it in the same status.

    3 votes

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    2 comments  ·  Routing  ·  Admin →
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  5. Flag items with user notes

    When an instructor/proxy puts a user note in the online request forms, flag these requests with "User Note" or something similar, but keep them in the current queue. (This could be done in tandem with 17708071, which asked for the items grid to indicate when there is a user note.) Our instructors (unsurprisingly!) think that when they write a note, we are alerted to their note, but in many cases we never see the note, especially if they add the link or upload the PDF themselves.

    3 votes

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    2 comments  ·  Routing  ·  Admin →
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