Allow routing rules to add a flag to an item but leave it in the same status
Allow routing rules to place a flag on an item while keeping it in the same queue. Right now if you try to do that, it routes the item into a queue with the name of the flag instead of actually adding a flag and leaving it in the same status.
We've had others express interest in this and it came up as we first developed the flags concept. It may need to be a separate table/customization interface, but is a good idea.