Ares Known Issues

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  1. Strange behavior when hovering over or clicking a queue name on the Item form

    Hovering over a queue name on the lower-left corner of the Item form unbolds the name and causes the tooltip to appear offset down and to the right. Clicking the queue name makes a text edit box appear to the right, but it is not possible to type in it.

    Bug# 15435

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Yellow shading persists after saving edited fields in Customization Manager tables

    When editing a row in a Customization Manager table, the edited field will remain highlighted yellow indicating that a change is not yet saved, even after saving. Rows may also appear highlighted when editing other rows.

    Bug# 15429

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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Usernames containing trailing spaces cause issues for Course and User Loads

    Username containing trailing spaces will prevent the Course and User Loads from properly matching users and throw the following dictionary error:

    "AtlasSystems.Ares.Core.CourseUserLoadService - System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary."

    Bug #15394

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    0 comments  ·  Course and User Loads  ·  Flag idea as inappropriate…  ·  Admin →
  4. Staff unable to log in when StaffPreviousPasswordCount customization key value is less than one

    Setting the StaffPreviousPasswordCount customization key to 0 will prevent all staff from being able to log into their accounts.

    Bug# 15241

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  5. Annual License Costs are factored into Course Copyright Costs

    The display for Course Copyright Costs does not filter out copyright fees for items covered by Annual Copyright License.

    Bug# 15115

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  6. Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors

    Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.

    Bug# 14334

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  7. Cloning items in the web interface does not always copy tags

    Cloning items in the web interface only copies tags for the logged-in user instead of copying all course tags from the old course to the new course.

    Ares v5.0

    Bug# 13853

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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  8. ItemTracking and ItemHistory tables broken in Ares 5.0 Custom Searches

    When performing a custom search in Ares 5.0 using either the Items.ItemTracking or Items.ItemHistory table, the search fails and throws a "could not be bound" error in the logs.

    Bug# 13163

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  9. Certain users are not associated with a course when it is first imported from CourseValidation

    Only instructors with pre-existing Ares accounts will appear as associated with a course when it is first imported from CourseValidation using the Ares Client. Students, Proxies, and Authorized Users will not appear until the Course and User load job runs again.

    Bug# 13100

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    0 comments  ·  Course and User Loads  ·  Flag idea as inappropriate…  ·  Admin →
  10. Course Info Fields Always Load as Yellow/Unsaved on the Course Form

    After adding any of the Course Info fields to the Course form layout in the Ares Client, these fields will always load as yellow/highlighted and unsaved when the Course form is opened, even if they contain no data or the contents have not been changed.

    Bug# 12578

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  11. Errors saving DBC on Windows 8/Server 2012

    When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.

    Bug# 12126

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  12. DBC passwords containing special characters cause database connection errors

    DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.

    Bug# 12303

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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  13. Creating a course through the LTI endpoint can fail if the user does not have an instructor role

    Though a course may be created by either an instructor or proxy instructor through the LTI endpoint, an error will occur if the user only has proxy instructor status.

    Bug# 11996

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    0 comments  ·  Course Management Systems  ·  Flag idea as inappropriate…  ·  Admin →
  14. 0 votes

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Resizing prevents access to Notes in Ares Item record

    When scaling an item record's window down, the notes field becomes inaccessible, even when a note is present.

    Bug# 10316

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  16. Instructor tags on print templates are not correctly replaced

    The instructor name also doesn't appear on templates unless you enter an override for the instructor display name.

    Bug# 10063

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  17. Validation for Ares Sites table in Customization Manager

    Invalid configuration in the Sites table causes serious errors in the client:

    -Pickup-only sites can be added as default processing sites in the Sites table.
    -Sites can also be made unavailable for processing while still being listed as default processing sites.

    Bug# 10055

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  18. Carriage return at the beginning of the Location field causes it not to display in Items grid

    A carriage return at the beginning of the location field will cause the field to be blank in the Ares client grid results.

    Bug# 9781

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  19. Items uploaded through the Ares API are routed incorrectly in 5.0

    Items uploaded through the API are being routed incorrectly. An item's documenttype is logged correctly, but not saved to the database until after routing occurs, which makes routing based on the documenttype impossible.

    Bug# 9700

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    0 comments  ·  Ares API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Instructor UserType not working properly in include_menus in Ares 5.0 DLL

    The Instructor Tools and Shared Lists menus are still showing up when an Instructor is logged in to the web pages and switched to Student mode, even though they are restricted to the Instructor UserType in the html​.

    Bug# 9671

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
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