66 results found
In some cases, the CourseUserLoad service doesn't always identify reported errors so they then don't convery to the staff.1 voteplanned · AdminDustin Stokes (Chief Technology Officer @ Atlas Systems, Inc., Atlas Systems, Inc.) responded
When cloning a course in the web, Ares item with document type 'Create' ignore the ForceReviewOnClone setting for their DocumentType.
This may be an opportunity to just remove the "Create" option in favor of instructors just uploading docs or pdf files.1 vote
The Atlas Authentication Portal has support for logging, but is not currently distributed with the necessary App_Data folder and log.config file to enable logging.
Bug# 262200 votes
Z39.50 will pull in any hardcoded holding elements in the XML for a holding record, which can cause the first item listed in the record to be duplicated in Ares.
Bug# 259650 votes
If a user is both an instructor and a full proxy of another instructor for the same course, the Ares LMS web pages will display duplicate instructor menus on the web interface.
Note: The Ares default web pages will hide the duplicate menu behind the original so there isn't a visible issue. However, the default pages may also display both menus depending on site-specific CSS customizations.
Bug# 247020 votes
The Course.InstructorsEmail, Course.FullProxiesEmail, and Course.CourseProxiesEmail email template tags will append a comma to end the of the email addresses used to populate the tag when the email is generated, which will cause the email to fail to send.
Bug# 239930 votes
When adding a shared item list to a course, if any of the shared list items has an associated electronic file, an error will be thrown and that item (and subsequent items) will not be added to the course.
Bug# 241390 votes
Byte arrays (often referred to as Byte in Microsoft's .NET documentation) passed from Lua to .NET methods are converted to null, causing those .NET methods to fail when included in addon code.
This is a known NLua bug present in the version of the NLua component used by the Ares application, detailed here: https://github.com/NLua/NLua/issues/438.
Bug# 240180 votes
Ares DLL log files do not roll over between sessions and are created/treated as separate log files for each session.
Bug# 237940 votes
Items containing a null CurrentStatus will prevent the Course Items list on the Course form from loading and cause an error message to display.
Bug# 229700 votes
Double-clicking the "Import Items" button on the Ares web pages will import the item(s) twice.
Bug# 228500 votes
The initial "Item Submitted" entry for an item in the Tracking table does not include the associated user's username.
Bug# 221210 votes
Some characters (such as those with diacritics) are not properly encoded in log files.
Workaround: Add <encoding value="utf-8" /> under the <appender> element in the default log.config files.
Bug# 213070 votes
When the CopyrightCourseStudents customization key is set to "Ares Students," whenever a CCC order is estimated, the estimated cost will be based on the correct number of students but when the order is submitted, the value in the CopyrightDefaultStudents customization key will be used to calculate the cost instead.
Bug# 212180 votes
Using the "Change Processing Site" option from the main menu in the Ares Client will break CCC searching for all processing locations until the Client has been closed and restarted.
Workaround: Close the Ares Client and log into the new processing location instead of using the "Change Processing Site" feature.
Bug# 198990 votes
Encoding for the subject line of an email sent from Ares can fail if it contains non-ASCII characters.
Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters
Bug# 195490 votes
A null username error may display in the Ares Client when performing copyright searches if the CopyrightMethod customization key in the Ares Customization Manager is set to AlternateProvider, even if valid CCC account credentials are configured in the Customization Manager.
Workaround: Set the CopyrightMethod key to CCC
Bug# 192600 votes
Staff with local admin privileges on their desktops or VMs are unable to successfully use the Set Default (Local Machine) option with SQL Alias Manager v1.3.2 without also requiring Full Control privileges on the folder where the DBCs reside, which causes issues in shared environments.
Bug# 187470 votes
Trying to save a very large value to Max Copyright Cost on the Course form displays the following error message: "An error occurred while updating the entries. See the inner exception for details."
Bug# 182690 votes
The Ares Web API will not apply validation to ensure that courses created via the course creation endpoint have a different StartDate and StopDate.
Bug# 182570 votes