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Support automatic / silent installation of the ILLiad client

Please provide a .msi installer to allow modest customization and easy silent installation via different system management systems e.g. AD, SCCM, KACE, etc.

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MStork shared this idea  ·   ·  Report…  ·  Admin →
released  ·  AdminSara Juel (Access Services Product Manager, Atlas Systems, Inc.) responded  · 

Atlas Systems’ doesn’t currently provide MSI files for our ILLiad installers and doesn’t support remote installations. ILLiad installers are created using Installshield, which wraps the Microsoft MSI functionality and requires the use of an answer file to silently answer any questions asked during deployment. You can create recordings of the options chosen in the UI to be used for silent installations/uninstallations by running the installer at least once to record your answers. For details see: https://support.atlas-sys.com/hc/en-us/articles/360058986953.

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  • erich@albany.edu commented  ·   ·  Report

    If you happen to use Chocolatey for package management, I've created an internal Illiad-client package (https://github.com/teknowledgist/Chocolatey-packages/tree/master/Local/illiad-client/). It auto-generates the answer file, so it is automatic and silent.

    Interactive administrator logins can use the Chocolatey package, but unfortunately, ILLiad client can't be installed as the SYSTEM account as most deployment systems (SCCM, etc.) use.

    (I have a LOT of experience with automatic installation, and I did try extracting the .MSI and installing that directly. I was unable to get the complete client install to work without problems.)

  • MSing commented  ·   ·  Report

    You can actually extract the .msi from the .exe installer and automate installations this way. I've successfully done this to allow for silent installations through SCCM and AutoIT. Here's how to get it:

    1) Run the .exe installer.
    2) Before choosing any options once the installer is launched, browse to your user's "Downloaded Installations" directory (C:\Users\yourusername\AppData\Local\Downloaded Installations\)
    3) Search in this directory for "ILLiadClientSetup.msi"
    4) Copy this MSI to another location.
    5) Exit the installer.
    6) Automate your installations using that MSI.

    I hope that helps!

  • Anonymous commented  ·   ·  Report

    I second this motion. We need an MSI to remotely install this software.

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