Build in support for OpenAthens without the use of Shibboleth or EZProxy.

If a user has a PMID or DOI they could insert that number or URL into a field when requesting an article. Once the number/URL is in the correct field it would automatically fill in all the needed citation information so they do not have to. A users that may not know how to use the automated database search and fill ILLiad request may like this feature. Also the user that has many request that need to be placed.

Several of our library's databases don't play nice with IE anymore, so when searching for an article while in ILLiad, we have to cut and paste the link into another browser before we can continue the search. This would (hopefully) be eliminated if IE were not the default browser.

I love the new webpages though we haven't made them public yet. One thing I'd like to see is the ability for the patron to see notifications that were sent that were associated with that request when viewing the request details. An example would be an email with the link we sent to an open-access resource via email.

Extend the Web API to include methods that will return data of requests made on parameter like RequestType and RequestDate. This would enable the interfacing of ILLiad data with other database systems.

Patron often add multiple citation entries into one field i.e. paste all of teh citation information into the journal title field. It would be helpful to have field note more obvious to users. Maybe something like this example
https://www.screencast.com/t/YDgAWZB4EE

-submitted on behalf of Cleveland Health Sciences Library

some users do not recall their username, so we are wondering if the Forgot Password feature would ever upgrade and offer other options such as allowing input of email address or alternative options between forgot password vs. forgot username and etc.

Please give libraries the ability to re-order the CustomDropdown Table in the Customization Manager - there are cases when an order other than alphabetical is what makes most sense to the user.

Add ability to customize which statuses from the tracking table display to the user on the ViewDefaultDetailed.html page

on behalf of New Mexico State Library: We would like the ability to have a status-specific ChangeUserInformation form validation. As a referral center for our state, small libraries throughout the state have ILLiad user records to place requests that we process on their behalf. We would like to require different user information on those user records than we require for our other patrons who are individuals working in state government.

To better serve former Loansome Doc users (as well as others), it would be helpful to have the ability to auto-populate the citation information thru the lending login. This feature exists in the borrowing login. It's easier for our patrons and more accurate for our staff than having patrons fill in the information manually or email it to staff.

The ability to increase the font.

Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user

via Site Visit with WVU

Renewing is more streamlined if you can see the Renewal button for each request on ILLiad Main Menu. Please include in the next batch of default web pages to be released, or as an easy alternative.

Currently possible with additional web work.

To help with the increase in ILL hacking attempts.

Currently, Display Statuses are not returned with Transaction Status information when using the API.

Our library is using the API to integrate ILLiad into the patron account interface; it would be very helpful to be able to use the Display Status table to mask the queue names.

We have some statuses that are effectively terminal (eg "Supplied via consortial system"). However, these will remain in patrons' Active Requests in the web interface forever, unless they are moved to Request Finished or Cancelled by ILL Staff. It would be great to be able to add to what statuses are considered no-longer-active.

Our researchers often use Reference Citation services such as RefWorks, EndNote or Zotero to create bibliographies. We would like for them to have the ability to upload a batch/list of items from a service like this or from an excel spreadsheet.

When a workaround is used on the webpages to display something outside of the usual ILLiad workflow, it breaks the tag and doesn't allow OpenURL to route the user back to their request. Ideally, the formstate would persist through the workaround, and the user would be routed back to their request instead of dropped onto the main menu.