An option to highlight requests in a queue so if you've opened it, you know you've already worked on it or need to follow up on it later. Ability to assign different colors based on your labeling preferences.

Would like the ability to export tables from the customization manager into an excel xls, xlsx, or csv file so that changes can be made.

And then ideally allow the changed file to be uploaded into the customization manager to change the table too.

Tables like the Routing table would really be easier to manage and edit like this.

We have a custom CNAME that we redirect when we replace a server so that we don't have to update links. It would be so much easier if we could use that instead of the IP Address in Customization Manager when configuring Odyssey and ISO so that we don't have to go in and update it when doing a server replacement.