When a new lender address is created, an address number is automatically assigned and that number cannot be changed. Please allow that field to be edited in case we want to re-arrange the order of our addresses. Some addresses are used a lot more often and we want that to be 1 or 2 but cannot right now. Thank you.

Allow staff to reset their own passwords when they forget them for the ILLiad client (similar to user password reset functions via web). "Forgot Password"? for the client interface rather than another staff person having to go into Staff Manager to reset it manually.

We would love to have an option to "Undo Conditional" for those times when we realize too late that a conditional was unnecessary. This would be helpful if, for example, we send a "Non-circulating" conditional before realizing the request is for an article, or conditionalize for "Not as cited," then we find the citation. There are any number of situations where we may miss information in a request and send a conditional, then realize it was unnecessary. Even if this is only possible until the Connection Manager runs, it would be a very useful feature. Thanks!

It would be helpful to view an item's format in the Detail page of a request. We recently sent a music score instead of a sound recording because the titles were the same and no ISxN was given. We would love an option for the format to be visible in the Loan Info tab (preferable) or Item Information section.

For example, the field will be "978-0". This leaves staff without entire citation and have to go back to Docline to retrieve it. It would be great if this were fixed

ILLiad does not apply routing rules to a TN if it was moved to its current status via an addon, like the IDS Logic addon for example.

Would love to print from different physical locations but need to be able to select which pull slips (or receives, or whatever!) should be pulled for printing, so that you do not disrupt work at another location.

When I check items in to return them to their owning institutions, I often need to make a note in the request. Currently I can only do that by opening the request first. It would be nice if I could double-click in the notes field and add the note from the "Borrowing Check Item In" screen.

It would be helpful to be able to select multiple requests then click a button on the ribbon saying "Add Note," which would then open a field to add a note to all highlighted requests. Having to open each request to add the same note repeatedly is unwieldy.

It would be very helpful to have the Lending Overdues ribbon have the options that various queues have: Export, Add Flag, etc.

A customer asked for this during the #ILLiad24 event at roundtable. Have an options for settings per time period like semester table in Ares to specify dates until which items can be renewed automatically. After that date items could be renew denied or manually processed. It would be nice to set this by status so that faculty could request renewals across semesters but students would need to return items by end of semester etc. Decision Support Pipeline and Business Rules can probably already make this work when the new renewal features are released.

It would be incredibly helpful to be able to save grid layouts as .xml files in ILLiad to apply to other users or to other queues for the same user. It appears this is already supported in Aeon: https://support.atlas-sys.com/hc/en-us/articles/360011821354-Saving-and-Loading-Grid-Layouts
(I saw this suggested on the Ares Ideas area; this would be great for Ares as well.)

Expand the ItemNumber field in ILLiad to accommodate multiple barcodes for multi-volume sets. Add ItemNumber to the default Number search in the ILLiad ribbon for easy access. Add ItemNumber to fields searched by TN/ILL # search on Check Item In interface.

All of the above would allow more efficient handling of borrowing returns when paperwork with Transaction is missing.