Updates to "Active Statuses" and usability for Web Circ
We have three pickup locations and are becoming increasingly reliant on Web Circ. Recently, we figured out that "Billed & Blocked" isn't considered an "Active Status", so when a patron tries to return a long overdue book at the desk, it can't be checked in (but something that hasn't been checked out yet can!). Could you add "Billed & Blocked" as a status Web Circ can check in? Additionally, are you planning any usability updates? It would be great if "Check in" and "Check Out" weren't right next to each other.
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Jenny Vitti commented
We also have a custom queue ("Awaiting Overdue Resolution") that we'd like to show in an active status so it can be returned at the circ desk via WebCirc. Similar to the request to be able to specify which queues count as a checked out item on the webpages (https://uservoice.atlas-sys.com/forums/581665-illiad-ideas/suggestions/42649084-allow-staff-to-customize-which-transaction-statuse), it would be helpful if these choices were also reflected in WebCirc.