Change when billing occurs
Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.
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Currently, when the lender updates a request to ship, the borrower is automatically charged. This creates problems when items are never received or the wrong item is shipped. The borrower should have an option to indicate that the item was never received or the wrong item was shipped and not be charged through IFM in such situations.