Only display "Reason for Cancellation" in Request Details on the web if the item is currently in a cancelled status.
We regularly cancel items that get revived later once the patron has made a decision or change of some sort. When those items are revived, "Reason for Cancellation" continues to show in the Request Details on the web. It would be helpful if this field only displayed if the item was in the status of "Cancelled by ILL Staff" or "Cancelled by Customer", and otherwise was hidden.
Jenny Vitti shared this idea