ILLiad Known Issues
115 results found
-
ILLiad does not load new DOCLINE scripts that are installed by the auto-updater
When ILLiad loads individual DOCLINE scripts for execution, it is loading the copies of the scripts located in Program Files that are not updated by the auto-updater. This means ILLiad loads the old DOCLINE scripts instead of the new ones, even after the auto-updater has run.
Workaround: Replace the contents of C:\Program Files (x86)\ILLiad\Docline\ with the contents of C:\ProgramData\ILLiad\Docline after the auto-updater installs the new scripts.
Bug# 11198
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
AtlasPDF distorts aspect ratios when converting TIFF to PDF
When receiving a TIFF, the TIFF is resized to 8.5x11" and forced into portrait orientation after converting to PDF.
Bug# 9690
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Duplicate classes on Lending pages
ILLiad Lending datarowDefaultRequest and includeTransaction menu contain duplicate classes.
Bug# 10147
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad v9.1 default web pages on August 31st, 2021.
-
Empty persist value string
An empty string would be produced when the persist value drop-down in the atlasUtility.js due to the handling of the double-quotes.
Bug# 10061
0 votesReleased in the Default Web Pages on January 22nd, 2021
-
0 votes
Released in v9.1.5 ILLiad Server Release
-
Fields marked as none when they should be hidden
On user pages, delivery methods and "web" fields are set to display 'none' when the correct attribute needs to be:
<input type=hidden...
Bug# 8653
0 votesReleased in v9.1 web page changes on 11/23/2020
-
Extra undelete icon in Action menus
There is an extra span in include_TransactionMenu.html and any HTML files with the undelete button in the Templates folder.
Workaround- change this:
<a class="btn btn-light <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>" class="menuUndeletePdf">
<span aria-hidden="true" <span class="fa-stack" style="vertical-align: top;">
<span class="fas fa-trash-alt fa-stack-1x"></span>
<span class="fas fa-ban fa-stack-2x text-danger"></span>
</span> Undelete Item
</a>To this:
<a class="btn btn-light menuUndeletePdf <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>">
<span aria-hidden="true" class="fa-stack">
<span class="fas fa-trash-alt fa-stack-1x"></span>
<span class="fas fa-ban fa-stack-2x text-danger"></span>
</span> Undelete Item
</a>Bug# 9309
0 votesReleased in v9.1 web page changes on 11/23/2020
-
Blocked user status line styling is inconsistent
The default blocked user page needs to be updated to consistently look like other pages.
Bug# 7682
0 votesReleased in v9.1 web page changes on 11/23/2020
-
Drop-downs missing options in the web pages
Some drop-downs in the ILLiad default pages are missing options.
Workaround - To add these options back into the default pages change this:
<select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2">
<option selected><#PARAM name='AcceptAlternateEdition'></option
<option>No</option>
</select>To this:
<select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2" data-persistedValue="<#PARAM name='AcceptAlternateEdition'>">
<option>Yes</option>
<option>No</option>
</select>Bug# 9383
0 votesReleased in v9.1 web page changes on 11/23/2020
-
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) responded
Released in ILLiad v9.1 default web pages on August 31st, 2021.
-
PDF Document Processor prevents PDF from being closed until the Client is closed - Error message 'file in use'
When a PDF has been loaded by a PDF Document Processor (on the scanning form or the electronic delivery form), the filesystem keeps a lock on that file until the ILLiad client is closed. This is because the processor is not closing the file.
Error Log Message Example: The process cannot access the file 'C:\Program Files (x86)\ILLiad\elecdel\o48034.pdf' because it is being used by another process.
Bug# 8578
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
ILLiad Client Overdues null reference exception error
In OverduesList.cs, the gridViewRequest_CustomColumnDisplayText function may throw a null reference exception when it attempts to call ToString() on e.Value.
Bug# 8564
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Blank Password in Client Forms Prompts Error Message
A blank error message pops up when you:
- Open ILLiad Client
- Enter a valid username
- Leave password blank
- Attempt to login
Bug# 8363
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
DLL shows incorrect date/time on transaction notes
The date shows up correctly in the client and the database but not in the transaction notes.
v9.1
Bug# 78470 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Special characters in URL break search for Get It Now ILLiad addon
Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.
Bug# 7600
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in CCC GetItNow Service Addon v2.5.3
-
Adding new lines to the web alerts breaks the alert
When adding carriage returns, it breaks the JSON parse.
Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.
v9.1
Bug# 71720 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Deleted OdysseyReceived Item Cleanup Error
Under System Manager > Cleanup.ProcessOdysseyHoldingsXmlFile, when the TransactionNumber is received from OdysseyReceived, it may return a null value if the record has not been matched to a transaction.
Bug# 6560
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Docline Citation not importing volume/issue numbers.
The volume/issue and pages blank are not being imported when there are non-numeric values in the Citation field such as supplemental issues and e-page numbers.
Bug# 6539
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad 9.2
-
Extra closing div tags in ILLiad 9.1 Default Web Pages
The web pages with extra div tags include:
EditArticleRequest
EditBookChapterRequest
EditConferencePaperRequest
EditGenericRequestTestingBug# 6022
0 votesreleased · AdminBrittany de Gail (Technical Writer/Content Developer, Atlas Systems, Inc.) respondedReleased in ILLiad v9.1 default web pages on February 14th, 2022.
-
Lending web pages reclassifying article requests as loan requests
Lending web pages don't have an explicit request type tag/field and when an article request is submitted it's being reclassified as a loan causing the titles do not appear in the main menu.
v9.1
Bug# 59350 votesReleased in v9.1 web page changes on 4-9-2020