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ILLiad Known Issues

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122 results found

  1. Addons using Chromium may behave poorly on certain high-dpi setups.

    Addons using Chromium may encounter an issue that causes the visible portion of the browser window to temporarily shrink when scrolling if using a high-dpi monitor or a multi-monitor setup with different dpi settings between them.

    Bug# 13103

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    0 comments  ·  Addons  ·  Admin →
  2. The "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't return users to the logon menu

    Clicking the "Cancel - Return to Logon" button on the NewAuthRegistration.html page doesn't allow users to stop the request form and return to the logon menu.

    Bug# 12648

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    0 comments  ·  Web Interface  ·  Admin →
  3. Broken Terms and Conditions Link on Borrowing Request Form

    The link to the TRS Terms and Conditions webpage is broken in the Process Copyright ribbon and on the Borrowing Request Form Copyright tab.

    Workaround: Update the CCCHomePage key in the Customization Manager with the link to the Copyright Clearance Center's homepage to ensure that the link does not break due to URL changes: https://www.copyright.com/

    Bug# 12120

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    0 comments  ·  Staff Client  ·  Admin →
  4. Reprints Desk Unmediated Server Addon imports Estimate ID instead of Order ID

    When using the Reprints Desk Unmediated Server Addon, the Estimate ID is sometimes added to the ILL Number field instead of the Order ID.

    Bug# 11345

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    0 comments  ·  Addons  ·  Admin →
  5. Unencoded ampersands in ILLiad 9.1 Default Web Pages

    A number of href attributes for <a> tags in the ILLiad default web pages improperly contain unencoded ampersands.

    Bug# 11203

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    0 comments  ·  Web Interface  ·  Admin →
  6. ILLiad does not load new DOCLINE scripts that are installed by the auto-updater

    When ILLiad loads individual DOCLINE scripts for execution, it is loading the copies of the scripts located in Program Files that are not updated by the auto-updater. This means ILLiad loads the old DOCLINE scripts instead of the new ones, even after the auto-updater has run.

    Workaround: Replace the contents of C:\Program Files (x86)\ILLiad\Docline\ with the contents of C:\ProgramData\ILLiad\Docline after the auto-updater installs the new scripts.

    Bug# 11198

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    0 comments  ·  Docline  ·  Admin →
  7. AtlasPDF distorts aspect ratios when converting TIFF to PDF

    When receiving a TIFF, the TIFF is resized to 8.5x11" and forced into portrait orientation after converting to PDF.

    Bug# 9690

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    0 comments  ·  Odyssey Manager  ·  Admin →
  8. Item Author appears twice in include_detailedTransactionInformation.html

    In the include_detailedTransactionInformation.html default 9.1 web page, Item Author appears twice:

    Item Author <#TRANSACTION field='PhotoItemAuthor'>
    Item Place <#TRANSACTION field='PhotoItemPlace'>
    Item Publisher <#TRANSACTION field='PhotoItemPublisher'>
    Item Author <#TRANSACTION field='PhotoItemAuthor'>
    Item Edition <#TRANSACTION field='PhotoItemEdition'>

    Bug# 10618

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    0 comments  ·  Web Interface  ·  Admin →
  9. Duplicate classes on Lending pages

    ILLiad Lending datarowDefaultRequest and includeTransaction menu contain duplicate classes.

    Bug# 10147

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    0 comments  ·  Web Interface  ·  Admin →
  10. Empty persist value string

    An empty string would be produced when the persist value drop-down in the atlasUtility.js due to the handling of the double-quotes.

    Bug# 10061

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    0 comments  ·  Web Interface  ·  Admin →
  11. 0 votes

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    0 comments  ·  Odyssey Manager  ·  Admin →
  12. Fields marked as none when they should be hidden

    ​On user pages, delivery methods and "web" fields are set to display 'none' when the correct attribute needs to be:

    <input type=hidden...

    Bug# 8653

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    0 comments  ·  Web Interface  ·  Admin →
  13. Extra undelete icon in Action menus

    There is an extra span in include_TransactionMenu.html and any HTML files with the undelete button in the Templates folder.

    Workaround- change this:

    <a class="btn btn-light <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>" class="menuUndeletePdf">
    <span aria-hidden="true" <span class="fa-stack" style="vertical-align: top;">
    <span class="fas fa-trash-alt fa-stack-1x"></span>
    <span class="fas fa-ban fa-stack-2x text-danger"></span>
    </span> Undelete Item
    </a>

    To this:

    <a class="btn btn-light menuUndeletePdf <#TRANSACTION field='RequestActionAllowed' name='UndeletePDF' disabledValue='hidden'>"href="<#ACTION action='21' type='11'>&Value=<#TRANSACTION field='TransactionNumber'>">
    <span aria-hidden="true" class="fa-stack">
    <span class="fas fa-trash-alt fa-stack-1x"></span>
    <span class="fas fa-ban fa-stack-2x text-danger"></span>
    </span> Undelete Item
    </a>

    Bug# 9309

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    0 comments  ·  Web Interface  ·  Admin →
  14. Blocked user status line styling is inconsistent

    The default blocked user page needs to be updated to consistently look like other pages.

    Bug# 7682

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    0 comments  ·  Web Interface  ·  Admin →
  15. Drop-downs missing options in the web pages

    Some drop-downs in the ILLiad default pages are missing options.

    Workaround - To add these options back into the default pages change this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2">
    <option selected><#PARAM name='AcceptAlternateEdition'></option
    <option>No</option>
    </select>

    To this:

    <select id="AcceptAlternateEdition" name="AcceptAlternateEdition" size="1" class="custom-select mr-sm-2" data-persistedValue="<#PARAM name='AcceptAlternateEdition'>">
    <option>Yes</option>
    <option>No</option>
    </select>

    Bug# 9383

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    0 comments  ·  Web Interface  ·  Admin →
  16. 0 votes

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  17. PDF Document Processor prevents PDF from being closed until the Client is closed - Error message 'file in use'

    When a PDF has been loaded by a PDF Document Processor (on the scanning form or the electronic delivery form), the filesystem keeps a lock on that file until the ILLiad client is closed. This is because the processor is not closing the file.

    Error Log Message Example: The process cannot access the file 'C:\Program Files (x86)\ILLiad\elecdel\o48034.pdf' because it is being used by another process.

    Bug# 8578

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  18. ILLiad Client Overdues null reference exception error

    In OverduesList.cs, the gridViewRequest_CustomColumnDisplayText function may throw a null reference exception when it attempts to call ToString() on e.Value.

    Bug# 8564

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  19. Blank Password in Client Forms Prompts Error Message

    A blank error message pops up when you:

    1. Open ILLiad Client
    2. Enter a valid username
    3. Leave password blank
    4. Attempt to login

    Bug# 8363

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  20. DLL shows incorrect date/time on transaction notes

    The date shows up correctly in the client and the database but not in the transaction notes.

    v9.1
    Bug# 7847

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