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ILLiad Known Issues

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122 results found

  1. Special characters in URL break search for Get It Now ILLiad addon

    Special characters/diacritics in the Author or Title field of a transaction will break the search for the Get It Now addon. The characters appear as they should in the client, and the URL works outside of ILLiad, but when left in the fields the search breaks. Once the characters are removed/replaced it works fine.

    Bug# 7600

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    0 comments  ·  Addons  ·  Admin →
  2. Adding new lines to the web alerts breaks the alert

    When adding carriage returns, it breaks the JSON parse.

    Workaround: Use a <br> tag before starting a new line to ensure the alert will display properly.

    v9.1
    Bug# 7172

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  3. Deleted OdysseyReceived Item Cleanup Error

    Under System Manager > Cleanup.ProcessOdysseyHoldingsXmlFile, when the TransactionNumber is received from OdysseyReceived, it may return a null value if the record has not been matched to a transaction.

    Bug# 6560

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  4. Docline Citation not importing volume/issue numbers.

    The volume/issue and pages blank are not being imported when there are non-numeric values in the Citation field such as supplemental issues and e-page numbers.

    Bug# 6539

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    4 comments  ·  Docline  ·  Admin →
  5. Extra closing div tags in ILLiad 9.1 Default Web Pages

    The web pages with extra div tags include:

    EditArticleRequest
    EditBookChapterRequest
    EditConferencePaperRequest
    EditGenericRequestTesting

    Bug# 6022

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  6. Lending web pages reclassifying article requests as loan requests

    Lending web pages don't have an explicit request type tag/field and when an article request is submitted it's being reclassified as a loan causing the titles do not appear in the main menu.

    v9.1
    Bug# 5935

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    0 comments  ·  Web Interface  ·  Admin →
  7. Editing a request in lending pages creates duplicate request

    Editing a request in the lending web pages creates a duplicate request with the changes made instead of saving the changes to the original request.

    v9.1
    Bug# 5969

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    0 comments  ·  Web Interface  ·  Admin →
  8. The On Reserve and Publisher Embargo reasons for cancellation do not display properly in OCLC

    The following lending reasons for cancellation do not properly display in OCLC:

    11 – ONRESERVE
    25 – PUBLISHER
    EMBARGO

    ILLiad 9.1 uses WorldShare version 2.1 which does not include support for the OCLC Reasons for No numbers 11 and 25. The WebService works properly from WorldShare to WorldShare but not with ILLiad to WorldShare or WorldShare to ILLiad.

    Bug# 5932

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    0 comments  ·  OCLC  ·  Admin →
  9. Application menu button is not visible when using Office 2019 skins

    The default white hamburger is not visible against the white background of the skin. This bug impacts the client, staff manager, and customization manager.

    v9.0 & v9.1
    Bug# 5890

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  10. 0 votes

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  11. Web alerts not appearing for Status and Delivery Location

    Web alerts for Status and DeliveryLocation don't appear on the web pages for users to when generated through the use of the AJAX (https://support.atlas-sys.com/hc/en-us/articles/360039292194-Performing-an-AJAX-Request-to-View-Customize-Web-Alerts).

    v9.1
    Bug# 5893

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  12. 0 votes

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  13. The borrowing tab is displaying the list of queues in reverse alphabetical order

    On the Borrowing tab, ILLiad is displaying the list of queues in reverse alphabetical order and is adding new custom queues to a new "Requests" group, instead of the existing "Requests" group.

    Bug# 5642

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  14. Recommended Action Tooltip is not updating

    The Recommended Action Tooltip is not updating when hovering over the Select Recommended Action button on the Pipeline Request Review form.

    v9.1
    Bug# 5643

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  15. Database field size not consistent for the Staff field

    The Staff field in the TestModeInvoiceTracking table does not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4913

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    0 comments  ·  Database  ·  Admin →
  16. Database field size not consistent for the AddedBy field

    The AddedBy field in the Notes and LibraryNotes tables do not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).

    Bug# 4912

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    0 comments  ·  Database  ·  Admin →
  17. 0 votes

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    0 comments  ·  Web Interface  ·  Admin →
  18. The Process Copyright batch process form does not allow processing of items in "Awaiting Copyright Processing - Pipeline"

    The batch Copyright Clearance processing form would check to see if the request was at the 'Awaiting Copyright Clearance' status to ensure the request wasn't being processed by someone else simultaneously. When checking for the status of the request, ILLiad should have considered the 'Awaiting Copyright Clearance - Pipeline' status to also be a valid status. Instead, this status was seen as invalid and would prevent latter requests from being processed.

    v9.0
    Bug# 4930

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  19. LDAP users are being sent to the Main Menu instead of the Request page

    LDAP users who attempted to create a new user after coming in through an OpenURL link are being sent to the Main Menu instead of the Request Page after registration.

    v9.1
    Bug# 5018

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    0 comments  ·  Web Interface  ·  Admin →
  20. DSP isn't utilzing custom queues as target options for SharedServer

    Custom queues are not added to the list of business rules as possible targets for shared server installations when utilizing the Decision Support Pipeline feature.

    v9.1
    Bug# 4961

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