Option for multiple email templates to request copyright permissions
Some publishers have a particular format they want requests to be in, I would send a different email to a publisher than when I was requesting permission from the author directly, and my request to a publisher would be different if the instructor also happened to be the original author.
We've looked into this issue and it's related to the internal design of a server network. This issue may be addressed with Microsoft, but there's nothing that we could do in Ares to mitigate this problem. A possible alternative is to adjust the LMS setting to open Ares in a new tab, instead of as an iframe.