Ares Known Issues
56 results found
Usernames containing trailing spaces cause issues for Course and User Loads
Username containing trailing spaces will prevent the Course and User Loads from properly matching users and throw the following dictionary error:
"AtlasSystems.Ares.Core.CourseUserLoadService - System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary."
Bug #153940 votes
Screenshots submitted through the Feedback form are clipped incorrectly on high-DPI monitors
Screenshots submitted through the Feedback form of the Client will be clipped incorrectly on high-DPI monitors.
Bug# 143340 votes
Certain users are not associated with a course when it is first imported from CourseValidation
Only instructors with pre-existing Ares accounts will appear as associated with a course when it is first imported from CourseValidation using the Ares Client. Students, Proxies, and Authorized Users will not appear until the Course and User load job runs again.
Bug# 131000 votes
Course Info Fields Always Load as Yellow/Unsaved on the Course Form
After adding any of the Course Info fields to the Course form layout in the Ares Client, these fields will always load as yellow/highlighted and unsaved when the Course form is opened, even if they contain no data or the contents have not been changed.
Bug# 125780 votes
Errors saving DBC on Windows 8/Server 2012
When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.
Bug# 121260 votes
DBC passwords containing special characters cause database connection errors
DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.
Bug# 123030 votes
Instructor tags on print templates are not correctly replaced
The instructor name also doesn't appear on templates unless you enter an override for the instructor display name.
Bug# 100630 votes
Validation for Ares Sites table in Customization Manager
Invalid configuration in the Sites table causes serious errors in the client:
-Pickup-only sites can be added as default processing sites in the Sites table.
-Sites can also be made unavailable for processing while still being listed as default processing sites.
Bug# 100550 votes
Carriage return at the beginning of the Location field causes it not to display in Items grid
A carriage return at the beginning of the location field will cause the field to be blank in the Ares client grid results.
Bug# 97810 votes
Instructor UserType not working properly in include_menus in Ares 5.0 DLL
The Instructor Tools and Shared Lists menus are still showing up when an Instructor is logged in to the web pages and switched to Student mode, even though they are restricted to the Instructor UserType in the html.
Bug# 96710 votes
Errors in Ares API Post Item
-AtlasSystems.Ares.WebApi.Models.v1.Item does not contain fields for Proxy or ItemFormat, so these fields are always given the default values.
-DomainToModelMappingProfile.cs does not contain mappings for the DocumentType or ItemFormat fields.
Bug# 92850 votes
Custom course search limiting results
Custom search is restricting the results to only courses that have users associated with it.
Bug# 83570 votes
The Get method in the BarcodeRequests controller throws a 500 internal server error when activeOnly is true
Bug# 82260 votes
Barcode values than end with the '/' character are shortened before they reach the request barcode controller
This issue was occurring with the Reshelved action on the RequstBarcodes controller.
Bug# 82430 votes
Sakai LTI Deep Linking
Content Selection Item is not working in Sakai with Deep Linking. There is an OAuth validation error that is preventing the Select Item button from processing.
Bug# 82020 votes
SAM cannot set a DBC file to machine-level default if it's in a user directory
Workaround: Save the DBC to C:.
Bug# 70930 votes
The cursor appears in the username field of the Ares Client logon form when it opens without being focused
When the Ares client is opened, it looks like the cursor is focused on the username field, but you are not able to type until you click it again.
Bug# 76040 votes
InstructorDisplayName does not load correctly
The #CourseInstructor tag does not correctly load the InstructorDisplayName (although it does correctly write to Instructor). This tag should load a value from the InstructorDisplayName field.
Bug# 70600 votes
Instructor not added as instructor when creating course
When an Instructor or FullProxy creates a course:
- The course's Instructor field is set to the instructor's name (should be left blank)
- They are not assigned as a user for the course
As a result, the instructor receives the following message:
"Your course has been added to Ares. You do not have the authorization to access this course. "
Bug# 70580 votes