Automatically block patron accounts when the expiration date is reached
All patron accounts are given expiration dates but the account remains active beyond this date until something occurs and the account is investigated and then manually blocked.
It would be great to have the system automatically block users when the expiration date is reached. This would help prevent graduated students and people no longer with our library from requesting materials through our services.
Andrew Morgan commented
You can change the default expiration dates for accounts in the Customization Manager with the UserExpiration keys.
Something you could possibly do right now is make a routing rule to bounce requests from users past their expiration date to a queue to bring them to your attention.
My only problem with this is that our accounts currently "expire" one year after registration. Our patrons usually stay with us much longer than that. If we could have something that would flag a patron to be checked for current affiliation after 5 years, that would be helpful. I still wouldn't want the accounts to all be automatically blocked, however. I think we'd have a lot of unhappy faculty members!