How can we improve ILLiad?

Ability to suspend patron from loans while still allowing requests for article copies.

We have users who cannot be trusted with book loans, but I still want them to be able to request articles. I'd like a way to block loans but not articles.

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3 comments

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  • Jen Salvo-Eaton commented  ·   ·  Flag as inappropriate

    I would like to be able to use this option when patrons return books with bedbugs. I don't want them to use ILL for loans until they fix the problem! Currently, we make all of their requests route to a "Quarantine" custom queue. We process the articles but we hold the loan requests until their residence has been treated.

  • Krista Higham commented  ·   ·  Flag as inappropriate

    We have several programs partnered with other institutions, we would like to allow those students to request articles/book chapters, but not books (returnables). These are mostly distance students who would never come to campus to pick up a book and mailing books isn't something we want to offer at this time.

  • Kate Z. commented  ·   ·  Flag as inappropriate

    We've been trying to figure out workarounds for how to do this but haven't been able to come up with anything satisfactory. This would also be a very helpful setting for patrons at a distance who ONLY want article/copies, and don't want to accidentally order books!

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