Highlight active requests that you've worked on but need to follow up on
An option to highlight requests in a queue so if you've opened it, you know you've already worked on it or need to follow up on it later. Ability to assign different colors based on your labeling preferences.
Miriam Heard shared this idea
Arianne Avery commented
I agree that the color-coding would be very helpful for different staff to highlight requests they're wanting to follow up on, without removing the requests from a necessary queue, such as Checked Out to Customer.
Jenny Kusmik commented
I'm a fan of color-coding. It will help with the requests queue
Susan High commented
Great idea! This would be helpful for us, too.