Arianne Avery
My feedback
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Improve Error handling in Electronic Delivery Utility (EDU) to keep cascading errors from occurring.
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An error occurred while saving the comment Arianne Avery commentedI agree that the color-coding would be very helpful for different staff to highlight requests they're wanting to follow up on, without removing the requests from a necessary queue, such as Checked Out to Customer.
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We have explored using Brittany de Gail's ILLiad Request Form Popup Client Addon to review the Special Instructions field, where we add info about returns requiring a box, additional insurance, tracking, etc. It works great; however, we haven't yet added it to each machine, so it's currently an inconsistent workflow. I would love if it could be a feature included in the Customization Manager.