ReShare Addon create a more robust breadcrumb trail
When the ILLiad ReShare addon creates a request in ReShare, there isn't much in the way of tracking after the request is submitted. We suggest adding notes to the ILLiad TN anytime the addon takes action on the request so there is a static history of what actions the addon has taken. That way if the request enters a different fulfillment method, such as OCLC, then there is preservation of the past ReShare request number and any other actions that the addon has taken. Otherwise, this information is lost (the ReShare Request ID is overwritten in the ILL number field).
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Jessica Bower
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