Track flag history along with status history of each request
It would be really useful at our library to be able to track flag history in the Staff Client along with status/queue history of each request. We would love to see what flags have historically been added to a request, and when and by whom they were added and removed.
There are several flags in our system that stay on requests indefinitely because that's the only way we can identify and run reports on those requests specifically. There are also many times it would be useful to see who applied a flag to a given request so that follow-up clarifying questions can be asked.
3
votes
Alyssa Meldrum
shared this idea
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Valerie Mendoza
commented
I agree that this would be helpful. There have been many times when investigating something on a request when I wish this feature would have existed.