Heather Black
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7 votes
An error occurred while saving the comment Heather Black
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20 votesHeather Black
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5 votesHeather Black
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3 votesHeather Black
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2 votes
An error occurred while saving the comment Heather Black
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Add a setting to the user records that would apply their selection of Accept Non-English field as the default on all requests from that user
via Site Visit with WVU
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10 votes
An error occurred while saving the comment Heather Black
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The issue with BOX is that the file path on each computer will change based on the user e.g. C:\Box\JonSmith\ILLiad\Print
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13 votes
An error occurred while saving the comment Heather Black
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from Cassie on ticket 10213
"We use this feature pretty often. This is our only way to fix mistakes when a request is accidentally shipped as a loan when it should be a copy. We can undo the shipping and then scan it so it sends through odyssey normally without having to manually send it. Or, when we are trying to fix mistakes with the Alma/NCIP addon. If a staff member or student forgets to add the bar code to a request in ILLiad there is now no way to fix it or any NCIP checkout errors that might come up in the error queue. We use quite a few students here so we occasionally see mistakes especially at the beginning of each semester when we are training new students. This also helps when fixing other minor issues that come up from time to time. Without this feature, we are getting stuck when these things come up and have to come up with other workarounds. "
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1 voteHeather Black
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4 votesHeather Black
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2 votesHeather Black
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8 votes
An error occurred while saving the comment Heather Black
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Related to this--it might be helpful to have a database manager tool to clean up those stub accounts to prevent users from getting stuck in a loop if they return to register after previously creating a stub account.
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6 votesHeather Black
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11 votesHeather Black
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3 votesHeather Black
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11 votesHeather Black
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2 votesHeather Black
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3 votesHeather Black
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26 votesHeather Black
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2 votesHeather Black
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3 votesHeather Black
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Another workflow option: Ability to add a list of PMIDs to create multiple requests at once.