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86 results found

  1. Add "Ready for Paging" status and make available via web Actions menu

    Some reading rooms would like the option for patrons to notify staff when materials should be paged, either before or during an appointment/reading room visit. Adding a Ready for Paging status to the web actions menu would allow patrons to submit requests when ready. Like Remove from Hold, this action should be available only when a request is in a specific status - Awaiting Request Processing. There should be a key or other setting allowing sites to turn this option on or off depending on their retrieval process.

    2 votes

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  2. Allow for custom fields to be added to patron appointment request

    California State University L.A. would like to have a drop-down field on the appointment form for the patron to choose the purpose of their appointment. They don't want the field to be on the request form, because the patron would have to select the purpose for each item request for that appointment if the field was required. And they have many returning researchers, so they don't want the field to be on the user registration, as it is more specific to the appointment/reason for the visit.

    1 vote

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    2 comments  ·  Web Interface  ·  Admin →
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  3. Dynamic statuses for remaining days to view uploaded scans

    Boston Public Library would like for there to be a dynamic status line that lets patrons know how many days they have left to download an electronically delivered scan on the Aeon web interface. There should be a dynamic status for each available download if there are more that one available at the same time.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  4. 2 votes

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  5. Prompt patron to update password when registration is expired

    The University of Tulsa would like for patrons to be prompted to change their password at the same time they are renewing their expired account.

    2 votes

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  6. 2 votes

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  7. Length of appointment should accurately reflect available length on each day

    Purdue University allows for all day appointments, so their longest time span is 9 hours. However, there is one day where they open for 8 hours. Their hours are set up correctly for each day, but the "9 hours" option still displays on the 8-hour day, most likely from the Maximum Appointment Length setting. If the patron selects the "9 hours' option, there are no available appointment times to choose from in the Appointment Time field.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  8. Add 'accommodations needed' field to appointment form

    Purdue University would like for patrons to be able to request needed accommodations for their reading room appointments, such as a magnifying glass or extra light. They are currently using the Special Requests field to collect this info, but they would like for a dedicated field that is part of the appointment form so that they can include acknowledgement of the request when they send the appointment confirmation email.

    1 vote

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  9. Edit invalid appointment time

    The error message users get when trying to create an appointment outside of valid hours currently it says: "Validation error: Conflict with existing appointment."

    This status message comes from the Aeon DLL and cannot be edited. It would be great if this was added as a configurable status message in the Customization Manager.

    1 vote

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  10. Add new database fields for Pronouns and Accessibility Needs to User table

    Not all institutions will want or be able to store this data, but these fields should be made available for those that do wish to store this information.

    1 vote

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  11. Add ability to change language for cancellations on the web

    In the cancelled list of requests in the web Aeon account, the reason for cancellation says 'Cancelled by Customer' (this is hard-coded and not a reason for cancellation that we can change). We would love to be able to change the language because we do not refer to our patrons/researchers as customers and it might be confusing as well.

    1 vote

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  12. Appointments that are invalid for selection based on MinLeadDays shouldn't be selectable when creating new requests

    Currently, if a request is submitted for an appointment within the MinLeadDays on EADRequest, the request is submitted to Awaiting User Review, without indication to the patron that they cannot request for the selected appointment. Aeon should not allow users to submit requests for appointments that are within the MinLeadDays.

    3 votes

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  13. Advance # of days to request - users signed into reading room condition

    My understanding is that in Appointments 2.0, the advance # of days to book an appointment and requests will be split into two keys. In an forthcoming Appointments release, is it possible to create a condition or third key related to users signed into the reading room?

    Our issue right now is that we have users who are in the RR who need to place requests for the afternoon paging time but they cannot because they are limited by the advance days limit - so staff have to ask researchers what they want, tell them to save for later, and…

    5 votes

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  14. Pop-up instructions post-submission of a request form

    Would it be possible to have a pop-up or some sort of predictive instructions so that when a user fills out an Aeon request form and submits it, a pop-up asks the user 'do you want to fill out another request? Yes or no?" and if 'yes,' brings the user back to the same request form as before, and if 'no,' brings the user to the Home screen or another page in the account. We have users who fill out a request form and then do not know how to get back to the form to fill out additional requests…

    2 votes

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  15. Allow reading rooms to be reordered in Appointment Scheduling tab

    The order in which reading rooms are created dictates how they display in the Reading Room dropdown on the web pages. Add support to drag the reading rooms to change the display order.

    4 votes

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  16. Add ability to allow proxies for an Appointment from the Edit Appointment screen

    Add the ability to allow proxies after an appointment has already been created.

    2 votes

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  17. Add conditional header to researcher tags on MainMenu

    Add a header that says "Researcher Tags" before the tag display on MainMenu.html. The header should be conditional and should only display when tags are present, in order to call them out to patrons.

    1 vote

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    0 comments  ·  Web Interface  ·  Admin →
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  18. Opt-in text message reminders for appointments

    Provide patrons an opt-in option to receive text message appointment reminders

    8 votes

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  19. Add support for full-day appointments

    Allow sites to require patrons to book a full-day appointment (1 slot for 1 seat in a day) and improve the interface display for booking appointments when a full-day appointment is offered.

    2 votes

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  20. Extend length of status lines

    Currently, status line text has a character limit (255?) but this is often not long enough, especially if links are included in the text, as the href code is included in the character count. Status lines should be set to longer character length.

    2 votes

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