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mingtao

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  1. Web user would like to print an invoice from the web

    26 votes

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    8 comments  ·  Aeon Ideas » Billing  ·  Admin →
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    mingtao commented  · 

    It will be really time-saving for patrons and Aeon staff if patrons can print the invoices themselves after logging into their web account.
    The invoices generated in patrons' web account and from Aeon staff client should be the same.

    Best

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  2. Allow to clone the billing information

    1 vote

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    0 comments  ·  Aeon Ideas » Cloning  ·  Admin →
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  3. Option to store certain customization values securely

    2 votes

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    1 comment  ·  Aeon Ideas » Admin Tools  ·  Admin →
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    mingtao commented  · 

    considering to decouple them from the customization manager, or to make them showing up only for a new type of account?
    Best

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  4. More flexibility with multi-site configurations

    9 votes

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    3 comments  ·  Aeon Ideas » Multi-site Configuration  ·  Admin →
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    mingtao commented  · 

    It will be really helpful to have a different set of administrative options for each site on a multi-site installation. (and have a logic for the system to fall back to default option if none site-specific option is found for a specific situation, and a logic for dealing with parent-child sites setup). For examples:

    - Activity, Transaction, User email templates: each site can have their own sets of templates. they can be associated in the "customization manager" to the site, and they will NOT show up in the client dropdown for a different site login (other than the "power" site aeon)

    - Billing options: they can be associated with a site. There is no reason for a site to see all the billing options (services) the site won't offer.

    - Request limit: a site can set the request limit it can handle for different type of users.

    Best,

    mingtao supported this idea  · 

  5. Problem with "Item Cleanup with the System Manager"

    3 votes

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    5 comments  ·  Aeon Ideas » Other  ·  Admin →
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    mingtao commented  · 

    Adding to Bill's comment below, for these orders in the customized queue (delivered but need extra chores before calling them finished), after we completed the chores, a staff will manually move them to the finished queue. And for the orders which don't need extra works after delivered, the routing rule (Bill mentioned below) will move them to finished queue.

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    mingtao commented  · 

    Aeon ticket number (Atlas:001600209)

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  6. Create addon to add an expiration date to a queue and automatically route requests once the date parameter has passed

    45 votes

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    10 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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    mingtao commented  · 

    This should apply to all queues (including custom queues)

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    mingtao commented  · 

    Has to be site (parent and children) specific!

  7. Show more items in dropdown lists (especially, Billing Context under Billing tab.)

    2 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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  8. Make certain drop down fields select only (doesn't allow typing a value)

    5 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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  9. Add count of requests to activity form similar to count on user form

    6 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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  10. Database fields - bigger, better, more flexible

    15 votes

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    19 comments  ·  Aeon Ideas » Database  ·  Admin →
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  11. Support for semicolons as separators when sending emails from the Aeon client to multiple email recipients.

    12 votes

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    0 comments  ·  Aeon Ideas » Email  ·  Admin →
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  12. Ability to specify location values in the CustomDropDown table for the web and staff client

    2 votes

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    0 comments  ·  Aeon Ideas » Web Interface  ·  Admin →
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  13. Create a description field in the Queues table

    8 votes

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    0 comments  ·  Aeon Ideas » Database  ·  Admin →
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  14. Support for addons within the Aeon request form

    2 votes

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    0 comments  ·  Aeon Ideas » Staff Client  ·  Admin →
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  15. Due date field for duplication requests (separate from reading room scheduled date)

    10 votes

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    0 comments  ·  Aeon Ideas » Duplication  ·  Admin →
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  16. Add billing and payment fields to custom search

    8 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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  17. Make "Total" field available in list (grid) views.

    3 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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  18. Data entry space for "Bill to" information as well as "Send to" or "Ordered by" info.

    5 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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  19. Change name to "Link Billing Account" vs "Add Billing Account" to avoid confusion

    3 votes

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    0 comments  ·  Aeon Ideas » Billing  ·  Admin →
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  20. Increase the granularity of staff client permissions

    5 votes

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    2 comments  ·  Aeon Ideas » Staff Permissions  ·  Admin →
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