When users log in to Aeon Web, provide feedback for disavowed usernames
Occasionally online users will create a new Aeon account not realizing that they have an existing account. We merge the records and disavow the duplicate, but when users try to log in with the disavowed username, the "Username not in database" message does not appear, just the message "Password incorrect"--because the username does exist, just disavowed. Can we have a separate message specifically to address logins with disavowed usernames, distinct from logins with active usernames?
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Emmy
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