Some libraries receive requests frequently by members of certain organizations like news media, law firms, etc. It would be useful to search by Organization and return results lists for users associated with that organization or requests made by users with that organization. This would help when staff know someone from an organization made a request but they aren't sure who the user is.

Allow staff users to adjust sign out time in the Aeon client. This will allow for accurate statistics and tracking.

If staff have a way to flag that an item is already digitized (perhaps import a field from ArchivesSpace), show container information that items are the same, but can be managed separately. Add logic to ask user if they want digitized or physical version. Auto-close digitized requests to finished queue and email patron to let them know that an alternate copy is available.

Ex: if a user places a request but includes a range of boxes, staff will need to clone the request and update the barcode (ItemNumber). If the barcode field is set not to clone, staff can add the correct barcode to each cloned request.

Change the text to "Clear" or "Reset Search" would be more clear and indicative of what happens when you click Reset in the menu beneath the dashboard search options. Users hesitate to click "Reset" because they don't know what it will reset.

We'd like Aeon to allow us the capability of emailing all approved researchers through the system directly. Currently, we have to create a list and export it from Aeon to send emails from another system

Georgia Archives would like the ability to sign multiple patrons out of the reading room at once.

Georgia Archives uses a number of custom workflows that are specific to working with government records. They have a few photoduplication workflows where they would like to be able to update the photoduplication status and have that action automatically update the physical status. One example is when they route transactions to "Awaiting Order Payment," they would like for the physical status to update to "In Photoduplication." Currently, the transaction routes to "Awaiting Order Payment" via a routing rule. Then staff have to navigate to the Details tab to click on the In Photoduplication button.

Case Western would like to record the department that an activity is associated with. They are currently using an ActivityInfo field to record this information. It would be most efficient if a department field was available in the Activity record and it connected to the department list in the customization manager. A second option is to allow for ActivityInfo fields to be dropdown fields so that a controlled vocabulary can be used.

Georgia Archives uses the term "Patron ID" for "Username." They would like to be able to change the "Username" field label in the "Search Users" section at the top of the client dashboard.

The current config file in the installer puts all logs in “%envFolderPath{MyDocuments}\Aeon\Logs”. There is no way to change this in the installer, to point to a location such as “%envFolderPath{OneDrive}\Aeon\Logs”. Changing that after installation requires modifying three config files per installation. We would like the option of changing the destination of the log files during installation.

Custom searches added to the quick access toolbar disappear once the search tab is closed. It would be nice if they persisted so staff could perform routine daily searches from the toolbar without having to reopen the search tab everytime.

I'd like to be able to create a filter that is unique in our Staff Template to unique queues. Right now any time I have a filter applied, the filter automatically applies to any other queue, but for certain queues it would be helpful, for instance, to automatically only view a single day's requests.

Georgia Archives has asked that the icons (e.g. refresh, "heart" button, tabs navigation button) in the Aeon staff client be larger so that it is easier for staff to see them and use them.

Sites would like to be able to include the ILLiad TN when contacting patrons. It's not currently possible to include this field in the email templates.

Submitted on behalf of an Aeon user: My staff discovered that there is a character limit in the “To:” field in the email template section of the Aeon Customization Manager. This prevents us from emailing all of the staff in our Researcher Services group. It also prevents Outlook from converting the list of emails to the more recognizable “Reading Room Group” email group.

We have frequent need for emailing multiple people, whether its our own staff or its participants in an activity, etc. Can that character limit be removed?

When using the queues, especially photo duplication ones, it would be helpful to be able to assign a color to the entire transaction that either highlights the full TN in the queue or change the text color. Example for usage would be for rush orders.

Currently, each search box on the dashboard (users, requests, actviites) has to be reset/cleared individually or by clicking the reset option from the bottom half of the search button. It would be convenient to provide a "clear all" option from the quick access toolbar that would quickly reset all search boxes to blank.