I would also like to see cancelling an appointment not auto route a request to request finished. I would rather see it disassociated with an appointment so that staff can route / clone appropriately.

Appointment fields are not currently available in the data source for PrintCallslips. Sites would like to add StartTime, StopTime, and ReadingRoom.

The University of Pittsburgh would like additional data types for custom fields, especially the ability to select multiple options from a controlled vocabulary in fields (custom or default) on the Aeon client side. There is an existing ticket in UserVoice specifically about the research topics field. Pittsburgh would be interested in being able to have multi-select fields in the activity record in order to record necessary stats for activities that fall into multiple categories.

In the appointment dropdowns in the client, all appointments display with the oldest at the top. Past appointments (prior to the current date) should be hidden so staff only choose from future appointments.

It would be helpful if the signed-in users panel displayed the current time duration for a user's appointment so that staff would be easily reminded of each user's time limit

Include a staff note field in the appointment window for internal information (Table number, people working together, etc.)

On the Appointments tab, show the Appointment Name in the row where the user's appointment displays and add Appointment Name to flag on hover.

The University of Baltimore requires appointments for patron requesting, but would like to remove the start and stop fields from the appointment form. This will allow staff to have more flexibility with controlling access to the reading room. The appointment configuration fields in the customization manager are not fined-tuned enough to allow for per-visit/per-case flexibility.

Allow staff to set a min lead days for when an appointment should be scheduled and a separate min lead days for when any associated requests should be scheduled.

A method to validate / require data fields in the staff client, but using separate rules from the web validation.

We're starting to get too many entries where staff are manually entering data that is not consistent. Even just making a field required would be a big win for us (ie, Call Number)

Currently, no history or tracking entries are available for Appointment. This makes tracking down issues and troubleshooting difficult. Including a history tab for Appointments would be very useful to determine when appointments are created in the client vs the web, when appointment information is changed or updated, etc.

We would love to see a waitlist functionality for users to sign up for when our reading room is full and a cancellation occurs. It would make slotting existing users in much easier as we're now trying to do this manually / on the fly as cancellations occur.

When a user has created multiple accounts, one account will be disavowed via the user merge process. However, that account is typically listed first in search results. When a disavowed user's account is selected in a grid, the special highlighting/text color does not persist. Thus it is easy for staff to get confused and click the wrong user record. It would be helpful to have a button like the Active/All requests toggle, set to active by default, to automatically filter disavowed users out of search results to minimize confusion and prevent staff from re-clearing disavowed users.

When highlighting a group of requests in a queue grid, display the number of selected requests.

Scanning patron ID barcode automatically triggers user search rather than having to put cursor in user search field(s)

Staff would like the ability to import patron photos directly from webcam software rather than saving the photo and uploading from their workstation.

Add a key to toggle on or off appointment confirmation. Provide a way for staff to see a list of new appointments and add Confirm Appointment button to the Appointment record.

It would be useful to allow custom fields, transaction flags, and notes to upload via the RequestFromFile template.

The University of Pittsburgh would like for the Appointment Scheduling tab in the customization manager to display the Open Hours as 12-hour times instead of in military time.