Custom searches added to the quick access toolbar disappear once the search tab is closed. It would be nice if they persisted so staff could perform routine daily searches from the toolbar without having to reopen the search tab everytime.

Submitted on behalf of an Aeon user: My staff discovered that there is a character limit in the “To:” field in the email template section of the Aeon Customization Manager. This prevents us from emailing all of the staff in our Researcher Services group. It also prevents Outlook from converting the list of emails to the more recognizable “Reading Room Group” email group.

We have frequent need for emailing multiple people, whether its our own staff or its participants in an activity, etc. Can that character limit be removed?

I'd like to be able to create a filter that is unique in our Staff Template to unique queues. Right now any time I have a filter applied, the filter automatically applies to any other queue, but for certain queues it would be helpful, for instance, to automatically only view a single day's requests.

Sites would like to be able to include the ILLiad TN when contacting patrons. It's not currently possible to include this field in the email templates.

When using the queues, especially photo duplication ones, it would be helpful to be able to assign a color to the entire transaction that either highlights the full TN in the queue or change the text color. Example for usage would be for rush orders.

Currently, each search box on the dashboard (users, requests, actviites) has to be reset/cleared individually or by clicking the reset option from the bottom half of the search button. It would be convenient to provide a "clear all" option from the quick access toolbar that would quickly reset all search boxes to blank.

When you open an activity, and then open the request grid, I really want to be able to select multiple requests from this grid, and print those call slips.

And, I don't always necessarily want to print all call slips in an activity. Some might be offsite, others in the vault, others I just need to look at first in making decisions about a class...I don't always want to print them all.

The current Signed In Users grid is pretty limited. It would be nice if more or all of the Users table columns could be used in this grid. Fields such as UserInfo fields, Status, Department, etc. could all be useful info at a glance in the grid.

Having the ability to upload multiple attachments per transaction would be nice. We don't use attachments specifically because we can't upload multiple items.

From: https://support.atlas-sys.com/hc/en-us/community/posts/360025469653-Multiple-attachments-per-transaction-user

Can this be extended to “Select multiple users in Staff Client to apply settings in bulk”? We needed to add “Can Logon to Web as Patron” to 40+ staff accounts, which was a lot of clicking.

There is currently no way (outside of the anonymization function) to remove a user image if staff accidentally upload the wrong image or a patron requests removal of their image. Sites would like the option to remove images (with tracking).

Some sites are required to have all client updates performed by IT staff, which must be scheduled in most cases. It would be nice to have an option to disable to update prompt in such cases so that staff are no longer prompted.

Some sites would like the ability to customize the notification messages, especially when the do paging based on material type or department.

The Login As option allows staff users to switch accounts, but can pose a security risk if a user clicks cancel as the client will revert back to the previously logged in staff user.

It would be nice to have the ability to mark staff as Inactive in the staff client. Our staff list is starting to grow as people rotate through, especially students and project archivists. Marking staff inactive would allow us to filter the list, and also it could be a convenient way to prevent disable inactive accounts from logging in.

Would it be possible to highlight a set of requests from one user, and send a single email to the user?

It would be great to highlight all the requests from each single user at once and then send one collective email to the user.

Create a way to separate users that have been disavowed through the merging process v. those that are disavowed for other reasons.

Sites could benefit from a "hold location" field in the Transactions table for each item. When the item is placed on the hold shelf, staff can designate that location (similar to choosing a table when signing a person into the reading room). That value would then display in the grid for all items on hold and would automatically clear when the item was checked back in without staff having to remember to clear it.