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13 results found

  1. Enable Appointment Rescheduled and Appointment Cancelled email templates to be Site/Reading Room specific

    3 votes

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    1 comment  ·  Email  ·  Admin →
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  2. Created automated email to send to user when new request is submitted

    • possible to send only on 1st request per day
    • key to turn on or off
    3 votes

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    0 comments  ·  Email  ·  Admin →
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  3. Support for custom activity emails

    Need the ability to send custom emails specific to an Aeon site rather than just the general UserAddedToActivity when notifying a user that they've been added to an activity.

    1 vote

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  4. Update default ItemCancellation email to use CancelNote instead of ReasonForCancellation

    CancelNote has more details than ReasonForCancellation and should be used by default.

    1 vote

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  5. Create separate NewUserRegistration email templates for RemoteAuth and AeonAuth

    Information provided to different types of users may need to be different when confirming registration. Different email templates would allow sites to provide the necessary details to affiliate vs non-affiliate users. Should include a key to determine whether the same or different emails should be sent to patrons.

    2 votes

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  6. Allow staff to attach documents to emails sent from Aeon client

    Staff would like to be able to send PDF documents, invoices, etc to patrons by attaching the document to an email sent from the client.

    5 votes

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  7. User email and transaction emails - show in user history

    It would be helpful to see the history of all emails sent to a user in the account history tab even if they are sent from the transaction level.

    9 votes

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  8. Allow creation of custom Activity emails or disable option in Customization Manager

    In the Customization Manager, it is possible to create User, Transaction, and Activity type emails. However, the Activity emails are not accessible from the client once created. The only Activity email is the template.

    These emails should either be made available from the Activity details or the option should be disabled.

    6 votes

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    5 comments  ·  Email  ·  Admin →
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  9. Allow for text formatting options in email templates, such as bold or italic text.

    24 votes

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  10. Would like a way to have automated emails go out to a researcher at certain points

    This could be handled via addons currently but would it make sense to build it into the native system?

    35 votes

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    11 comments  ·  Email  ·  Admin →
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  11. Support for semicolons as separators when sending emails from the Aeon client to multiple email recipients.

    12 votes

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  12. Ability to match email replies to outgoing emails related to requests

    3 votes

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  13. Have the Cancel, Send Email toggle and Edit Email toggle changed to the single Cancel button which includes the Send and Edit email check bo

    1 vote

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