Add the functionality to have the electronically delivered file(s) open in a separate tab or window in the web browser. This way the user can still have their Aeon account viewable.

Add the ability to schedule partial closures within the customization manager. Because of instruction held frequently in the reading room, I would like to be able to block requesting for specific blocks of time within a day, for example, from 1:00-2:30.

Many sites wish to display or hide fields and text based on specific data inputs, a specific format or checking For Publication are two examples. It would be helpful to create a secondary form that could display this text or the fields before patrons submit their request form.

Requests placed via external requesting (especially from ArchivesSpace) are unable to be turned into photoduplication orders. Patrons or staff must clone the request to a copy order, which creates confusion with duplicate requests.

When an invoice is generated in Aeon, it's made visible for the patron to approve in the web. But there is no option for patrons to cancel that request if they do not wish to approve the invoice.

Our users would like the ability to extend/renew their holds online. We currently extend holds upon request in the reading room but for off-site materials it would be helpful for users to be able to do this without visiting the reading room.

Add a link in the web interface menu with a table limited to the Orders that have been Completed

For requests coming from ArchivesSpace using the plugin, add validation on the checkboxes in the list for user review, so requests can't be submitted unless checkboxes are checked.

The current support for the ERE form doe not appear to support posting a new note to the Notes Table as is the case with the generic singular forms.
This request is to expand support for the ERE form to allow for posting notes to one or more requests from this form.

Allow users to remove multiple items from hold in one transaction on web interface.

A user trying to create an account with an email address already in the database is probably already registered and should not be creating another account.

The current message "The <#FIELDNAME> field has a limit of <#FIELDLENGTH> characters." refers back to the database field names such as ItemInfo1. This is confusing to users who don't know which field to correct because the default field name has been changed in the web view.

It would be helpful to have the ability to reference our custom field names in the Status Line messages.

It would be useful to add the notifications related to a single TN to the TN detail page. Patrons could more easily correlate the notifications with the TN.

The site would like to be able to temporarily disable photoduplication service availability while the applicable staff person is out of the office. This functionality could be similar to something like disabling ILL services when the library is closed. Perhaps there could be a toggle option that would prevent the photoduplication form from being available to the patron during this time period, along with an explanatory message of the situation.

When patrons register via AeonAuth (non-shib), they are taken to the First Time Users page, asked to click through to agree to the policies, and then directed to the registration page.

NewAuthRegistration (via Shib) behaves differently and there is only one form where both the First Time policies and registration form are present after authentication.

Sites would like for patrons to see the First Time Users page separately from NewAuthRegistration.

Create functionality to allow patrons to schedule appointments.This would also involve a tracking table where if a patron needs to reschedule the scheduled date, the change would be tracked (for reporting purposes). This might also involved the option to cancel an appointment (without necessarily cancelling requests) or to record when a patron is a walk-in.

When a request is cancelled by the user, the message that is displayed in the web for Reason for Cancellation is "Cancelled by Customer." Having the ability to edit that text would allow consistency across web pages if edits have been made to address Users as Researchers or Patrons rather than Customers.

Several Aeon users at RBMS 2018 have talked about the need for a virtual reading room to provide controlled access to born digital/digitized materials