In Staff Manager separate option to reset staff's view of Queues and Queue groupings from Grid settings
If you make adjustments to the Staff Template specific to the Queue listing (Home tab), the only way to apply that is to use the Delete Grid options which will also clear out any column order or customization that staff have done to the Q view in their own client. If there were another way to do this it would be very helpful.
2
votes
Jenn Morris
shared this idea