Allow staff to mass email patrons based on status or other criteria
Allow staff to send an email to ILLiad users based on status or department, etc so that they could send out one email to many people to announce updates, new services, request feedback/survey. Ex. I am going to install ILLiad 9 on Thursday and we will be down for 3 hours. I'd like to email all of the Faculty to let them know and also warn them that they will need to change password upon login.
Adminsspires
(Product Owner, Atlas Systems, Inc.)
shared this idea
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Andrew Morgan
commented
I've actually made an addon that does this through the Web Platform API--mass mailing that can send notifications tied to users instead of a transaction (it can send transaction notifications as well). It uses matchstrings similar to the ones used for routing rules to build the recipient list.
Sarah Shank: I could make something like that as well. You can e-mail me at morgana at ecu dot edu if you're interested.
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Sarah Shank
commented
I have been wishing for something like this a lot lately. Especially with all the changes we've had to make on the fly.
I would also benefit from being able to send a notification that was not request specific to a specific patron--like an custom e-mail notification--maybe through the User info record.
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Rebecca M
commented
Communicating with our users about upcoming changes would be great, especially with the upcoming new web pages in 9.1, sending an email in advance could prevent some inevitable confusion.
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Anonymous
commented
This would be VERY helpful!!!
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The other scenario is 'active users' -- users with requests in the last X days. Being able to search for that somehow would be helpful.