automated email confirming return via Web Circ
When loan is checked in via Web Circ (and status changes from Checked Out to Customer to In Transit From Customer), ILLiad automatically sends email to patron confirming return. Patron receives confirmation of returned ILL + helps ILL staff reduce claims returned situations. Email would simply acknowledge return, including the TN, title, author, etc.
Andrew Morgan commented
This should be pretty simple to do with a server addon. I'll see if I can write something up when I have some time.