ILLiad Known Issues
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0 votes
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ILLiad users are not prompted for password change after 9.0 update
When a user who has an ILLiad login and an AuthType of Default tries to log in to the ILLiad web pages when WebAuthType=RemoteAuth, they are able to log in without being prompted to change their password (when trying to log in for the first time after the upgrade).
v9.0
Bug#42140 votes -
Grouping by field in In Document Delivery (DD) Stacks Searching causes error
An error message/feedback pop-up will appear when a staff user attempts to group transactions by a field (e.g., username) in dd stacks searching. The log will record this error as "Transaction number 0 not found".
v8.7 & 9.0
Bug# 41720 votes -
Some specific parameter settings may cause Index and Length Server Error
Workaround: Try different numbers in the parameters of the report.
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TemplateProcessor for emails does not handle parameters that have a right angle bracket
The RegEx used assumes the first angle bracket as part of the tag instead of a bracket inside a tag parameter. This impacts email and SMS templates.
v8.6
Bug#14700 votes -
External Request Controller should not check Aeon status if null ExternalId
This error occurs with Aeon and ILLiad integrations.
v8.7.2
Bug#38290 votes -
Unable to create a Direct Request Profile in the Resource Sharing Settings of the ILLiad client.
Bug#3765
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OCLC Request form does not open properly for completed OCLC requests
OCLC Requests that have a Worldshare ILL Status of Closed and disposition of Supplied cannot be opened in the OCLC Request form.
Bug#3787
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Dropped User/Staff/LenderAddresses tables need permissions added back
The permissions for the dropped tables are not being added back/copied over and have to be done manually after the update.
v9.0
Bug#39030 votes -
Transaction status in Request form status bar is not visible using some skins
The transaction status that displays on the lower left of the status bar on a request form is not visible when using some skins due to the color contrast with the default black text. See the attached example of the Office 2013 Dark Gray Skin. This status is visible in the Standard Display using Office 2016 Colorful and Office 2016 Dark.
v9.0
Bug#3991
Bug#41660 votes -
0 votes
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SLLoginFailed not showing up for invalid Username on Forgot Password
The invalid username status line doesn't seem to be triggering the SLLoginFailed customization key on the Forgot Password page. The status line does appear if triggered on the logon pages.
v9.0 & 8.7
Bug#41470 votes -
"Nullable object must have a value" Error
The error message "Nullable object must have a value" needs to be explained better on the prompt. The error appears when attempting to request an item when the OCLC request is in the Cancelled status.
Bug#3594
0 votes -
"TransactionNumber could not be determined from the OCLC request" Error
The "The TransactionNumber could not be determined from the OCLC request." error appears when a staff user clicks the show button on a borrowing request that is linked to an OCLC request in the Cancelled status.
Bug#3595
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Missing WSKey Prompt Appears Due to Shortened OCLC Domain
Workaround: request a new WSKey from OCLC Article Exchange. For more instructions see: https://support.atlas-sys.com/hc/en-us/articles/360011808274-Requesting-a-WSKey-from-OCLC-Article-Exchange
Bug#3788
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SQL Alias Manager does not display properly with high DPI
In SQL Alias Manager v1.2.2 the textboxes to enter a server address and the database name are not visible.
Workaround: If you shrink the page splitter and move to the left, the textboxes will begin to appear.
Bug#3792
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DocDel layout customization settings not saving in the Staff Client
Workaround: Place the Supplemental Information tab in its own section, then you and group and rename the other aspects of the template.
Bug#3758
0 votes
