ILLiad Known Issues
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Article Exchange Documents not Delivered when Odyssey Trusted Sender is set to Always
Documents delivered via Article Exchange are getting stuck in Awaiting Odyssey Processing even though the Customization Manager key ArticleExchangeTrusted is set to Always and Override Trusted Sender is NOT checked in the Lender Address record.
Bug# 4837
0 votes -
Null reference exception if unknown user attempts login
When a staff member attempts to login to the web reports with a username that does not exist as a staff account, they will receive a null reference due to the log entry.
Bug# 4833
0 votes -
Routing in Scripting can be overwritten by SaveDataSource
In an ILLiad addon:
When you make changes to transaction fields, route the transaction and then SaveDataSource it will undo the Route action.
Workaround: This can be avoided by saving before routing.
Bug# 4681
0 votes -
ILLIAD: Removed profile groups still appear in recently used menu
Profile groups removed from the GAC table still appear in the recently used menu, and the recently used menu appears to grow infinitely. See attached screenshot.
Bug# 4650
0 votes -
0 votes
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Web validation rules for required fields don't account for 'NULL' special value
The ILLiad web DLL will perform special handling for text values equivalent to 'null,' replacing them with an actual null value when it updates the database.
Bug# 4602
0 votes -
In the web, 'null' is a special string that can prevent some valid data from being inserted, specifically as a user last name.
ILLiad does a case-insensitive comparison of the field value and will treat a user record with the LastName of Null as null when it updates the database.
Bug# 4601
0 votes -
ILLiad can incorrectly create a new user under RemoteAuth if the provided username is NULL
This is because RemoteAuth takes authority. As a result patron requests may fail after being submitted since the user is invalid.
Bug# 4575
0 votes -
The renewal button in the ILLiad web pages may be enabled even if the due date is outside the renewal window
The renewal button doesn't consider the due date and the RenewalWindowDays/RenewalBeforeWindowDays customization keys when determining if the button is visible in the web pages.
Bug# 4571
0 votes -
Some Customization Keys do not have a description explaining its purpose
The following Key do not have a description in the Customization Manager:
RenewalWindowDays
ISOCanSendReceived
ISOCanSendReturned
ISOCurrencyCode
ISOMonetaryValueBug# 4569
0 votes -
Changing skins will cut off the Holdings window, hiding the Delete and Clear buttons from the Selected Lenders box
This issues occurs when you change the skin then navigate to Open request>OCLC tab>Holdings tab.
Workaround: Restarting the client fixes the issue; however, you will need to restart the client each time you change the skin or else the error will occur again.
v9.0
Bug# 44810 votes -
0 votes
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The BillingInformation table in the Lending Web Pages will not display if BillingActive is set to false
The lending web pages prevent the display of the billing information table when BillingActive is set to false.
Workaround: If BillingActive is set to BillingActiveLending, then the BillingInformation table will always display in the lending web pages.
Bug#4444
0 votes -
The generateuser call appears to fail when creating a new user from an import email request
The email import behavior when creating a new user from an import request with the EMailImportAutoUserRecord set to yes will cause the generateuser call to appear as though it has failed, but the request is still imported, and assigned to a default user
Should also be noted that this process works correctly when the user already exists in the system. This is only occuring when AutoUserRecord is set to yes, and the Username value from the email does not exist in the database.
Bug# 4441
0 votes -
Lender password change from client only changes the password for NVTGC logged into client
When a user changes a Lender's password from the ILLiad client, it only changes the password for the NVTGC that the user is logged into the client under, instead of changing it for all NVTGCs. As a result, the lender may be able to log into the client under that particular NVTGC but unable to log into the web.
v9.0 & 8.7
Bug# 44360 votes -
0 votes
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Some specific parameter settings may cause Index and Length Server Error
Workaround: Try different numbers in the parameters of the report.
0 votes -
Unable to create a Direct Request Profile in the Resource Sharing Settings of the ILLiad client.
Bug#3765
0 votes -
Dropped User/Staff/LenderAddresses tables need permissions added back
The permissions for the dropped tables are not being added back/copied over and have to be done manually after the update.
v9.0
Bug#39030 votes -
SLLoginFailed not showing up for invalid Username on Forgot Password
The invalid username status line doesn't seem to be triggering the SLLoginFailed customization key on the Forgot Password page. The status line does appear if triggered on the logon pages.
v9.0 & 8.7
Bug#41470 votes
