Skip to content

ILLiad Known Issues

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

146 results found

  1. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  2. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  3. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  4. Lending shipping label printing will not apply sort settings

    Lending shipping labels will not be sorted by the sort settings configured in the Print Configurations form of the ILLiad Client when printed.

    Bug# 25067

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Printing  ·  Admin →
  5. ILLiadAuthUserRegistrationEnabled customization key does not work if the WebAuthType key is not set to ILLiadAuth

    Setting the ILLiadAuthUserRegistrationEnabled customization key to No does not disable ILLiadAuth user registration unless the WebAuthType key is set to ILLiadAuth.
    This means that if a site is using LDAP, they cannot prevent ILLiadAuth user accounts from being created by setting the ILLiadAuthUserRegistrationEnabled key to No.

    Workaround: Remove or rename the FirstTimeUsers.html page so that patrons cannot get there to click to get to the NewUserRegistration.html page. Optionally also rename/remove the NewUserRegistration.html page.

    Bug# 25019

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  6. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  8. Z39.50 YazLoader typo & wrong dependency loaded

    Repro Steps
    The YazLoader class (only used for loading Z39.50 in an addon) has a typo and should be libraryname. Also the YazLoader is not loading the zlib1.dll file despite the log indicating it has. It actually loads libxslt.dll a second time. zlib1.dll is a dependency of libxml2.dll and not a direct dependency of yaz3.dll which has allowed it to not work with bundling the zlib1.dll with addons using this. Currently the LendingAvailabilityAddon for Wisconsin is the only user of this code.

    [DllImport("kernel32", CharSet = CharSet.Unicode, SetLastError = true)]
    private extern static IntPtr LoadLibrary(string librayName);
    ....
    log.Debug("Loading zlib1.dll");
    LoadLibrary(System.IO.Path.Combine(path, "libxslt.dll"));

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →
  9. ILLiad Reports - Prior NVTGC Remembered if back button used

    Repro Steps
    ILLiad reports sometimes generate with more sites than were intended.

    Steps to Reproduce

    1. Find or set up an ILLiad server that has multiple sites
    2. Go to <illiad_server>/ILLiad/webreports
    3. Choose any report and select one of the sites that is not "ALL". Make sure that the selected site is the only site that is selected.
    4. Generate the report, notice that the

    Workaround

    If you use the menu links when navigating the WebReports module, this issues does not occur.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
  10. ILLiad- Statuses do not alert screen readers about the problem on the page (incorrect password, failed validation, etc)

    It is very confusing to fail validation while using a screen reader because it isn't apparent that validation failed.

    It should likely alert the user on page reload.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  11. Changing layout of tabbed groups on Main Menu causes owner issue

    Repro Steps
    When splitting out the Borrowing, Doc Del, and Lending tabbed groups to all show, an error is shown and queues do not load properly when the client is opened.

    1. Customize Layout on main form by right clicking on Borrowing and choosing customize layout. 2, Switch to the Layout Tree View. Choose the Requests tabbed group and right click and select "Ungroup Tabbed Group"
    2. Save the layout for the user
    3. Close/Reopen the client.
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →
  12. The ILLiad DLL does not correctly set more than one cookie at a time.

    This is not actually a bug yet because the illiad.dll doesn't set more than one cookie at a time. However, if SetCookie() were to be called more than once it would overwrite the cookie custom header.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  13. Need to remove ESPUpdate table entry for Received when the error is "Received not allowed here"

    If we receive the error we should ensure that the ESPupdate is removed so that it will not attempt to retry since we already know that OCLC will consider it invalid based on it's current state.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  OCLC  ·  Admin →
  14. Scan button too close to Article Exchange button leading to missends

    I hate the location of "Article Exchange" icon in ILLiad It is located just to the left of "SCAN." Once again, I had to rescan a 30 page article because my curser slipped and the article sent without the last two pages, plus every other page was upside down, and nothing had been cropped.....so I called MND and told him that he would need to delete the article exchange in his email and I would start all over. He said "I understand" because I do the same thing about once a week. Please help and get the location of Article…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →
  15. Invalid characters in title error when submitted to OCLC

    Workform Mapping should be replacing invalid XML characters.

    Currently workform mapping handles replacement of \r & \n.

    Repro
    1. Create a borrowing request in the client.
    2. Via the database update an Article Title to include "&#x1F"
    3. Close the request form and re-open after the invalid characters are added.
    4. Search OCLC and attempt to send the OCLC request.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  OCLC  ·  Admin →
  16. Information in ShippingAddresses is not updated with newer information if there is a lender conflict

    Repro Steps
    The ShippingAddresses table is populated with ReturnTo address information when ConnectionManager detects a lender has shipped material. In the event that a lender undo's shipped and a new lender supplies the material, the ShippingAddresses info on the borrowing side will contain the wrong ReturnTo address information since it is not updated in the event of a lender conflict.

    1.) UCW request a book from Lender-A
    2.) Lender-A updates shipped but recalls book right away and perhaps never actually ships it
    3.) UCW rerequests and is filled by Lender-B, which updates as shipped as expected.
    4.) UCW checks in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  17. WebView2 dependency of ILLiad Client installer attempts to run even if WebView2 is already installed

    Attempting to install the ILLiad Client with Powershell and SCCM causes issues during the WebView2 installation even if WebView2 is already installed on the system before installing the ILLiad Client. This issue prevents the client installation from being completed.

    Bug# 26820

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin Tools  ·  Admin →
  18. The Atlas Authentication Portal is missing the log configuration file

    The Atlas Authentication Portal has support for logging, but is not currently distributed with the necessary App_Data folder and log.config file to enable logging.

    Bug# 26220

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
  19. Z39.50 may duplicate item records for holdings

    Z39.50 will pull in any hardcoded holding elements in the XML for a holding record, which can cause the first item listed in the record to be duplicated in ILLiad.

    Bug# 25965

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Staff Client  ·  Admin →
  20. Certain ILLiad default web page files contain unnecessary FORMSTATE tags

    In both the Borrowing and Lending default web pages, there are unnecessary FORMSTATE tags on web page files for request forms such as ArticleRequest.html, BookChapterRequest.html, etc.

    Bug# 25397

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web Interface  ·  Admin →
← Previous 1 3 4 5 6 7 8

Feedback and Knowledge Base