ILLiad Known Issues
137 results found
Some characters are not correctly encoded when logging.
Some characters (such as those with diacritics) are not properly encoded in log files.
Workaround: Add <encoding value="utf-8" /> under the <appender> element in the default log.config files.
Bug# 213060 votes
URL generated by CCC Get It Now addon does not escape characters
The URL generated by the CCC Get It Now addon isn't escaping characters and can fail, one example being if there is a hyphen in the startPage value.
Bug# 211670 votes0 comments · Addons · Admin →
Tracking entries on the ILLiad web pages may display in the incorrect timezone
Tracking entries for requests on the ILLiad web pages are not converted to the local timezone and may display at a different time than what is shown in the ILLiad Client.
Bug# 207390 votes
ILLiad API errors when DueDateOverride value is NULL
The ILLiad API will return an error when submitting a Loan request for a Lending Library that belongs to a Group with a NULL DueDateOverride value (i.e., when no Lending Due Date Override value has been set for that Group).
Bug# 208130 votes
PDF Utility handling fails for PDFs generated by iTextSharp 4.1.6
The PDF Utility used by the Odyssey Manager will return errors when delivering PDFs generated by iTextSharp 4.1.6.
Bug# 206830 votes
Label elements are incorrectly formatted on certain Lending web pages
The label elements for the LibraryName and BorrowingDeptEmail fields are missing or improperly configured on the LendingNewUserRegistration.html and LendingUpdateAddressInformation.html default Lending web pages, which causes accessibility issues.
Bug# 204050 votes
Notification preferences not set for users created from UserValidation with LDAP
Notification preferences will not be set for new users created via the UserValidation table if LDAP authentication is being used.
Bug# 203090 votes
Volume information will not import if the DOCLINE citation doesn't contain an issue number
After the DOCLINE 6.2.41 update, volume information will not import into the ILLiad request if the DOCLINE citation does not contain an issue number. This affects both ILLiad 9.1 and 9.2.
Bug# 202820 votes
Electronic Delivery Utility routes requests to Delivered to Web before file is processed by Odyssey Manager
The Electronic Delivery Utility routes borrowing requests to the Delivered to Web status before the file is successfully processed and delivered by the Odyssey Manager, which can make the file inaccessible to the patron on the web if Odyssey processing fails.
Bug# 200300 votes
Electronic Delivery Utility sends 0 KB files
The Electronic Delivery Utility (EDU) will send 0 KB files, which are invalid and may cause processing errors. Instead of sending these files, the EDU should check for 0-byte files or ensure that the size in the file metadata matches the actual file size before sending.
Bug# 200290 votes
SearchType toggle switch does not properly filter search results
The SearchType toggle switch on the search web pages (ViewSearchResults.html and LendingViewSearchResults.html) that is unused and commented out in the HTML by default will not correctly filter search results to include active requests only if enabled.
Bug# 199700 votes
Small notes are not automatically read by screen readers for certain form fields
Small notes used for certain form fields on the default web pages will not be read automatically by screen readers. This includes:
-The Password1 field on NewPassword.html, ChangePassword.html, NewUserRegistration.html, LendingChangePassword.html, LendingNewPassword.html, LendingNewUserRegistration.html
-The Username field on LendingNewUserRegistration.html
Additionally, the CurrentPassword field on ChangePassword.html and LendingChangePassword.html contains an unlinked aria-describedby attribute that may be flagged by accessibility checkers.
Bug# 199350 votes
Lending DLL is not configured as an application in IIS by default
When the SAML module is configured for ILLiad, the Lending web pages may direct the user to the identity provider (IdP) login page since the Lending folder within the ILLiad web folder is not configured as an IIS application by default in ILLiad installs.
Bug# 198240 votes
Email subject encoding can fail for non-ASCII characters
Encoding for the subject line of an email sent from ILLiad can fail if it contains non-ASCII characters.
Workaround: If an email is bounced back for this issue, you can change the subject line of the email to remove any non-basic characters
Bug# 195470 votes0 comments · Email · Admin →
Switching users with an addon or PubMed form open causes an error
When switching staff users in the ILLiad Client, if the request form is open and currently displaying an addon form or PubMed, the following error occurs:
2022-10-24 23:11:52,590 ERROR AtlasSystems.ILLiad.Client.Program - A thread exception has occurred.
System.NullReferenceException: Object reference not set to an instance of an object.
Bug# 195620 votes
DOCLINE scripts may incorrectly import library name into the lender string
If a library's name contains an all-caps string inside parentheses such as "(ABCD)," this text will be incorrectly imported into the lender string for the ILLiad request from DOCLINE.
This bug affects DOCLINE scripts for both ILLiad 9.1 and 9.2.
Bug# 190840 votes
DOCLINE Manual Request information does not import to ILLiad
After the DOCLINE 6.2.40 update, Manual Requests do not switch back to the Details tab in the ILLiad 9.2 Client when placed and do not auto-populate fields with request information.
Note that this issue only affects the DOCLINE scripts for ILLiad v9.2.
Bug# 191790 votes
Copyright data can't be saved for requests in the Awaiting Copyright Clearance - Pipeline queue
The "Save CCC Information" button can't be used to save copyright information for requests in the Awaiting Copyright Clearance - Pipeline queue.
Bug# 189140 votes
AlwaysTrustLocalDelivery customization key value is ignored by Odyssey
Odyssey will only automatically deliver files for a request from another site on the same server if the Trusted Sender option on that site's lender address record is checked even when the AlwaysTrustLocalDelivery customization key is set to "Yes."
Bug# 189010 votes
Overdue notices may be sent incorrectly if the System Manager can't connect to the database
ILLiad will ignore "No" values in the BorrowingOverdueNoticesActive or LendingOverdueNoticesActive customization keys and set these to "Yes" if the System Manager can't connect to the database when checking the key values, which may cause overdue notices to be sent out incorrectly.
Bug# 189330 votes