ILLiad Known Issues
137 results found
Copyright data can't be saved for requests in the Awaiting Copyright Clearance - Pipeline queue
The "Save CCC Information" button can't be used to save copyright information for requests in the Awaiting Copyright Clearance - Pipeline queue.
Bug# 189140 votes
Format field value (e.g., DVD, CASSETT, etc.) on the Multimedia form does not save to database
Bug# 58520 votes
Odyssey Manager creates blank pdfs
Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds. The resulting PDF file is blank.1 vote
Unable to modify some ZServer configuration fields in Customization Manager for MARC records
If a Z39.50 server configuration is set to use MARC holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.01 vote
Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.
This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.2 votes
Request cloning from the staff client will always set the RequestType to Article
1. Open a loan request in the staff client
2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.4 votes
Invalid characters in title error when submitted to OCLC
Workform Mapping should be replacing invalid XML characters.
Currently workform mapping handles replacement of \r & \n.
1. Create a borrowing request in the client.
2. Via the database update an Article Title to include ""
3. Close the request form and re-open after the invalid characters are added.
4. Search OCLC and attempt to send the OCLC request.1 vote0 comments · OCLC · Admin →
UTF-8 characters are not decoded properly in some cases
For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.2 votes
Some characters are not correctly encoded when logging.
Some characters (such as those with diacritics) are not properly encoded in log files.
Workaround: Add <encoding value="utf-8" /> under the <appender> element in the default log.config files.
Bug# 213060 votes
URL generated by CCC Get It Now addon does not escape characters
The URL generated by the CCC Get It Now addon isn't escaping characters and can fail, one example being if there is a hyphen in the startPage value.
Bug# 211670 votes0 comments · Addons · Admin →
Tracking entries on the ILLiad web pages may display in the incorrect timezone
Tracking entries for requests on the ILLiad web pages are not converted to the local timezone and may display at a different time than what is shown in the ILLiad Client.
Bug# 207390 votes
ILLiad API errors when DueDateOverride value is NULL
The ILLiad API will return an error when submitting a Loan request for a Lending Library that belongs to a Group with a NULL DueDateOverride value (i.e., when no Lending Due Date Override value has been set for that Group).
Bug# 208130 votes
PDF Utility handling fails for PDFs generated by iTextSharp 4.1.6
The PDF Utility used by the Odyssey Manager will return errors when delivering PDFs generated by iTextSharp 4.1.6.
Bug# 206830 votes
Label elements are incorrectly formatted on certain Lending web pages
The label elements for the LibraryName and BorrowingDeptEmail fields are missing or improperly configured on the LendingNewUserRegistration.html and LendingUpdateAddressInformation.html default Lending web pages, which causes accessibility issues.
Bug# 204050 votes
Notification preferences not set for users created from UserValidation with LDAP
Notification preferences will not be set for new users created via the UserValidation table if LDAP authentication is being used.
Bug# 203090 votes
Volume information will not import if the DOCLINE citation doesn't contain an issue number
After the DOCLINE 6.2.41 update, volume information will not import into the ILLiad request if the DOCLINE citation does not contain an issue number. This affects both ILLiad 9.1 and 9.2.
Bug# 202820 votes0 comments · Docline · Admin →
Electronic Delivery Utility routes requests to Delivered to Web before file is processed by Odyssey Manager
The Electronic Delivery Utility routes borrowing requests to the Delivered to Web status before the file is successfully processed and delivered by the Odyssey Manager, which can make the file inaccessible to the patron on the web if Odyssey processing fails.
Bug# 200300 votes
Electronic Delivery Utility sends 0 KB files
The Electronic Delivery Utility (EDU) will send 0 KB files, which are invalid and may cause processing errors. Instead of sending these files, the EDU should check for 0-byte files or ensure that the size in the file metadata matches the actual file size before sending.
Bug# 200290 votes
SearchType toggle switch does not properly filter search results
The SearchType toggle switch on the search web pages (ViewSearchResults.html and LendingViewSearchResults.html) that is unused and commented out in the HTML by default will not correctly filter search results to include active requests only if enabled.
Bug# 199700 votes
Small notes are not automatically read by screen readers for certain form fields
Small notes used for certain form fields on the default web pages will not be read automatically by screen readers. This includes:
-The Password1 field on NewPassword.html, ChangePassword.html, NewUserRegistration.html, LendingChangePassword.html, LendingNewPassword.html, LendingNewUserRegistration.html
-The Username field on LendingNewUserRegistration.html
Additionally, the CurrentPassword field on ChangePassword.html and LendingChangePassword.html contains an unlinked aria-describedby attribute that may be flagged by accessibility checkers.
Bug# 199350 votes