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  1. PDF Document Processor prevents PDF from being closed until the Client is closed - Error message 'file in use'

    When a PDF has been loaded by a PDF Document Processor (on the scanning form or the electronic delivery form), the filesystem keeps a lock on that file until the ILLiad client is closed. This is because the processor is not closing the file.

    Error Log Message Example: The process cannot access the file 'C:\Program Files (x86)\ILLiad\elecdel\o48034.pdf' because it is being used by another process.

    Bug# 8578

    0 votes

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    1 comment  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  2. Docline Citation not importing volume/issue numbers.

    The volume/issue and pages blank are not being imported when there are non-numeric values in the Citation field such as supplemental issues and e-page numbers.

    Bug# 6539

    0 votes

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    1 comment  ·  Docline  ·  Flag idea as inappropriate…  ·  Admin →
  3. 0 votes

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    2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  4. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote

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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote

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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  6. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes

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    under review  ·  2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes

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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  9. Radio button controls on ViewSearchResults.html are improperly formatted

    The width: 100% property in the default CSS for label elements results in improper formatting/alignment for the radio buttons on ViewSearchResults.html.

    Bug# 13557

    0 votes

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  10. The CreateUser endpoint in the Web Platform does not support delivery locations for new users.

    The CreateUser endpoint in the Web Platform does not support using a valid delivery location for a new user's NVTGC field.

    Bug# 13156

    0 votes

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    0 comments  ·  Web Platform  ·  Flag idea as inappropriate…  ·  Admin →
  11. Addons using Chromium may behave poorly on certain high-dpi setups.

    Addons using Chromium may encounter an issue that causes the visible portion of the browser window to temporarily shrink when scrolling if using a high-dpi monitor or a multi-monitor setup with different dpi settings between them.

    Bug# 13103

    0 votes

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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  12. Google Search v2.1 Addon Broken

    There is an issue causing version 2.1.0 of the Google Search addon to pull up a blank, white screen, and disable the addon's buttons.

    Bug# 13090

    0 votes

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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  13. PDFs appear distorted in Scanning window

    PDFs downloaded from a database sometimes display distorted with dark blobs in the Odyssey Manager Scanning window. The appearance of the PDF returns to normal upon delivery.

    ILLiad 9.1

    Bug# 12857

    0 votes

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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  14. Leaving the ILLiad Authentication checkbox unchecked/unchanged when creating a new user will default the user to ILLiad Authentication type.

    Leaving the "ILLiad Authentication" checkbox unchecked/unchanged while creating a user in the Client still defaults to ILLiad Authentication when the user is created, even though the option is not checked when saving.

    Workaround: Check and uncheck the box before saving.

    Bug# 12841

    0 votes

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  15. Errors saving DBC on Windows 8/Server 2012

    When using Windows Server 2012, an error occurs when saving a DBC file with the Save button in SQL Alias Manager.

    Bug# 12126

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    0 comments  ·  SQL Alias Manager  ·  Flag idea as inappropriate…  ·  Admin →
  16. DBC passwords containing special characters cause database connection errors

    DBC passwords containing some special characters (such as semicolons) lead to errors when the DLL attempts to connect to the database.

    Bug# 12304

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    0 comments  ·  Database  ·  Flag idea as inappropriate…  ·  Admin →
  17. DLL incorrectly displays detailed error information to users

    When an error is encountered, the ILLiad DLL is displaying detailed error information that should not be visible to end-users.

    Bug# 12291

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. Broken Terms and Conditions Link on Borrowing Request Form

    The link to the TRS Terms and Conditions webpage is broken in the Process Copyright ribbon and on the Borrowing Request Form Copyright tab.

    Bug# 12120

    0 votes

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  19. Alma NCIP Addon sometimes performs improper error handling

    In some cases, an error response from the NCIP server is not handled properly by the addon. The NCIP message validation and error handling should be improved to handle these cases.

    Bug# 12033

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    0 comments  ·  Addons  ·  Flag idea as inappropriate…  ·  Admin →
  20. Large number of saved layouts causes a database timeout

    If the combined file size of saved layouts is too large, it may occasionally cause database timeouts and revert all Client layouts to the default.

    Bug# 11910

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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