ILLiad Known Issues
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Odyssey Manager creates blank pdfs
Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds. The resulting PDF file is blank.
1 vote -
Unable to modify some ZServer configuration fields in Customization Manager for MARC records
If a Z39.50 server configuration is set to use MARC holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0
1 vote -
Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.
This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.
2 votes -
Request cloning from the staff client will always set the RequestType to Article
Repro Steps
1. Open a loan request in the staff client
2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.4 votes -
UTF-8 characters are not decoded properly in some cases
For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.
2 votes -
The On Reserve and Publisher Embargo reasons for cancellation do not display properly in OCLC
The following lending reasons for cancellation do not properly display in OCLC:
11 – ONRESERVE
25 – PUBLISHEREMBARGOILLiad 9.1 uses WorldShare version 2.1 which does not include support for the OCLC Reasons for No numbers 11 and 25. The WebService works properly from WorldShare to WorldShare but not with ILLiad to WorldShare or WorldShare to ILLiad.
Bug# 5932
0 votes -
Application menu button is not visible when using Office 2019 skins
The default white hamburger is not visible against the white background of the skin. This bug impacts the client, staff manager, and customization manager.
v9.0 & v9.1
Bug# 58900 votes -
Format field value (e.g., DVD, CASSETT, etc.) on the Multimedia form does not save to database
v9.1
Bug# 58520 votes -
Web alerts not appearing for Status and Delivery Location
Web alerts for Status and DeliveryLocation don't appear on the web pages for users to when generated through the use of the AJAX (https://support.atlas-sys.com/hc/en-us/articles/360039292194-Performing-an-AJAX-Request-to-View-Customize-Web-Alerts).
Workaround: Adding the <#ALERTS> tag will show all of the alerts (see attached image)
v9.1
Bug# 58930 votes -
Long Routing Matchstring (e.g., over 40,000 characters) Disappears Visually
When copying and pasting a long matchstring (e.g., over 40,000 characters) into the Customization Manager, the match string will disappear after clicking out of the field and then saving. The matchstring will still work; however, you won't be able to see the entire matchstring in the field.
Bug# 4649
0 votes -
Disposing Article Exchange Processor error
The Odyssey Manager does not correctly dispose of its ArticleExchangeProcessor after processing Article Exchange due to the ILLiadOdysseyManagerHost.ArticleExchangeTimerTimer functionality.
Bug# 5454
0 votes -
0 votes
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The borrowing tab is displaying the list of queues in reverse alphabetical order
On the Borrowing tab, ILLiad is displaying the list of queues in reverse alphabetical order and is adding new custom queues to a new "Requests" group, instead of the existing "Requests" group.
Bug# 5642
0 votes -
Recommended Action Tooltip is not updating
The Recommended Action Tooltip is not updating when hovering over the Select Recommended Action button on the Pipeline Request Review form.
v9.1
Bug# 56430 votes -
ServerVariable support for RemoteAuth and Authentication Enhancments
The RemoteAuthValidation would prevent the ILLiad web DLLs from looking at IIS server variables when determining remote authentication details, such as the username.
v9.0
Bug# 5021 & 50210 votes -
0 votes
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Database field size not consistent for the Staff field
The Staff field in the TestModeInvoiceTracking table does not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).
Bug# 4913
0 votes -
Database field size not consistent for the AddedBy field
The AddedBy field in the Notes and LibraryNotes tables do not match other tables using "Username". The field should be expanded to be the same size as other Username fields in the database - nvarchar(100).
Bug# 4912
0 votes -
Documents can't be delivered electronically, or get stuck in a electronic delivery queue/workflow because of corrupt PDF files
Files that are corrupt can't be retrieved through ILLiad and can potentially cause the client to crash or freeze until the client has been restarted. If the corrupt files were found, canceled, or delivered manually, they will need to be manually updated in the OdysseyRecieved table once the client has been restarted.
Bug# 4727
0 votes -
0 votes
