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  1. Change Password submission does not display status line for passwords successfully changed

    When staff force a password is forced reset from the client for a web user, pressing the submit button successfully changes the password, BUT it reloads the change password page with blank values and without a status message stating the password has been successfully changed.

    v9.1
    Bug# 4795

    0 votes
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    2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  2. Odyssey Manager creates blank pdfs

    Odyssey Manager fails to convert large TIF files of approximately 1 GB to PDF. The log does not indicate a problem but shows the process occurring in just a few seconds.  The resulting PDF file is blank.

    1 vote
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    0 comments  ·  Odyssey Manager  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unable to modify some ZServer configuration fields in Customization Manager for MARC records

    If a Z39.50 server configuration is set to use MARC  holdings, the availability fields become read-only. If you need to edit the availability fields, please contact your support representative so they can edit directly in database for you. v8.7 and v9.0

    1 vote
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  4. Some unicode characters are not properly encoded on OpenURL submissions if the user must log in first.

    This seems to be a new issues introduced in ILLiad 8.7 when we switched to Delphi XE 8. To reproduce, submit an OpenURL request using the included URL both with and without a session. When you're already logged in, the cyrillic characters are rendered correctly in the author field and a ligature is used in the title. If you don't have an active session and are sent through the logon2 page, those fields will be rendered as ?s or boxes, indicating a problem with the form state encoding. I confirmed this URL worked correctly on ILLiad 8.6.x and earlier.

    2 votes
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    under review  ·  2 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  5. Request cloning from the staff client will always set the RequestType to Article

    Repro Steps
    1. Open a loan request in the staff client
    2. Clone the request. The behavior is the same regardless of cloning to same user or different user and if the request is/is not opened after the process is completed.

    4 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  6. UTF-8 characters are not decoded properly in some cases

    For OpenURL requests, if the patron already has an active websession and do not have to log in the characters are correctly translated.

    2 votes
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    1 comment  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  7. Documents can't be delivered electronically, or get stuck in a electronic delivery queue/workflow because of corrupt PDF files

    Files that are corrupt can't be retrieved through ILLiad and can potentially cause the client to crash or freeze until the client has been restarted. If the corrupt files were found, canceled, or delivered manually, they will need to be manually updated in the OdysseyRecieved table once the client has been restarted.

    Bug# 4727

    0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  8. 0 votes
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  9. 0 votes
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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  10. Article Exchange Documents not Delivered when Odyssey Trusted Sender is set to Always

    Documents delivered via Article Exchange are getting stuck in Awaiting Odyssey Processing even though the Customization Manager key ArticleExchangeTrusted is set to Always and Override Trusted Sender is NOT checked in the Lender Address record.

    Bug# 4837

    0 votes
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    0 comments  ·  Electronic Delivery  ·  Flag idea as inappropriate…  ·  Admin →
  11. Null reference exception if unknown user attempts login

    When a staff member attempts to login to the web reports with a username that does not exist as a staff account, they will receive a null reference due to the log entry.

    Bug# 4833

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  12. Routing in Scripting can be overwritten by SaveDataSource

    In an ILLiad addon:

    When you make changes to transaction fields, route the transaction and then SaveDataSource it will undo the Route action.

    Workaround: This can be avoided by saving before routing.

    Bug# 4681

    0 votes
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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  13. ILLIAD: Removed profile groups still appear in recently used menu

    Profile groups removed from the GAC table still appear in the recently used menu, and the recently used menu appears to grow infinitely. See attached screenshot.

    Bug# 4650

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
  14. 0 votes
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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  15. Web validation rules for required fields don't account for 'NULL' special value

    The ILLiad web DLL will perform special handling for text values equivalent to 'null,' replacing them with an actual null value when it updates the database.

    Bug# 4602

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    0 comments  ·  Web Interface  ·  Flag idea as inappropriate…  ·  Admin →
  16. In the web, 'null' is a special string that can prevent some valid data from being inserted, specifically as a user last name.

    ILLiad does a case-insensitive comparison of the field value and will treat a user record with the LastName of Null as null when it updates the database.

    Bug# 4601

    0 votes
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  17. ILLiad can incorrectly create a new user under RemoteAuth if the provided username is NULL

    This is because RemoteAuth takes authority. As a result patron requests may fail after being submitted since the user is invalid.

    Bug# 4575

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    0 comments  ·  Authentication  ·  Flag idea as inappropriate…  ·  Admin →
  18. The renewal button in the ILLiad web pages may be enabled even if the due date is outside the renewal window

    The renewal button doesn't consider the due date and the RenewalWindowDays/RenewalBeforeWindowDays customization keys when determining if the button is visible in the web pages.

    Bug# 4571

    0 votes
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  19. Some Customization Keys do not have a description explaining its purpose

    The following Key do not have a description in the Customization Manager:

    RenewalWindowDays
    ISOCanSendReceived
    ISOCanSendReturned
    ISOCurrencyCode
    ISOMonetaryValue

    Bug# 4569

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    0 comments  ·  Customization Manager  ·  Flag idea as inappropriate…  ·  Admin →
  20. Changing skins will cut off the Holdings window, hiding the Delete and Clear buttons from the Selected Lenders box

    This issues occurs when you change the skin then navigate to Open request>OCLC tab>Holdings tab.

    Workaround: Restarting the client fixes the issue; however, you will need to restart the client each time you change the skin or else the error will occur again.

    v9.0
    Bug# 4481

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    0 comments  ·  Staff Client  ·  Flag idea as inappropriate…  ·  Admin →
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