U Ottawa needs to support French and English communication for its patrons. Currently, there is no way to send more than one version of the automatic email templates, like ItemSubcription. To get around this, a single template must include both English and French. It would be preferable to send French emails to French-speaking customers and English emails to English-speaking customers.1 vote
We'd like to be able to send a mass email to all instructors who use Ares i.e. create one email and be able to choose "instructor" as the subset of Ares users that the email gets sent to. This enables us to send out reminders and other notifications to all faculty at once.17 votes
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