Our institution is changing how emails are sent and we need to change Our email settings from Ares. We need to find out if there is a way to have both a “email from field” and a “reply to field.” I believe with both settings our security team would be satisfied. The from address would need to be @smtp.yourschool.edu and the reply to address would be set to the actual mail box.

U Ottawa needs to support French and English communication for its patrons. Currently, there is no way to send more than one version of the automatic email templates, like ItemSubcription. To get around this, a single template must include both English and French. It would be preferable to send French emails to French-speaking customers and English emails to English-speaking customers.

We'd like to be able to send a mass email to all instructors who use Ares i.e. create one email and be able to choose "instructor" as the subset of Ares users that the email gets sent to. This enables us to send out reminders and other notifications to all faculty at once.