Support for searching using non-English characters (diacritics)
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AdminKatie Gillespie (Special Collections & Archives Program Manager, Atlas Systems, Inc.) commented
For now, Atlas suggests using keyboard shortcuts to enter the accented characters in the search box(es).
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Laura Leone commented
This seems like an old one but it's still not fixed. We also cannot do a user search for a name with diacritics, which is odd since the system does support diacritics and other characters in request records and in general. Is this something that will be addressed?
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Jenn Morris commented
We often run into this issue when a user has typed their name with diacritics (ex. Gómez) when they registered, but we can't search by just entering "Gomez". character in Aeon.
We also have not been able to figure out how to enter a character with an accent into the Aeon interface as the way that works for other Microsoft apps does not work in Aeon.